Utility Clerk
City of La Feria
- La Feria, TX
- $13.00 per hour
- Permanent
- Full-time
- Answers telephone and gives information to callers or routes call to appropriate official.
- May compile and type statistical reports.
- Prepares outgoing mail, using postage-metering machine.
- Receives funds from customers and employees, disburses funds, and records monetary transactions.
- Completes credit-card charge transactions.
- Posts data and balances accounts.
- Compiles collection, disbursement, and bank-reconciliation reports.
- Operates office machines, such as typewriter, computer, metered-mail, and check-writing machines.
- Talks with customers by phone or in person and receives orders for installation, turn-on, discontinuance, or change in service.
- Assists customers/residents with complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation.
- Performs other duties as assigned.
- High School Graduation or GED
- Must have good verbal and written communication skills
- Must be computer literate
- Must be bi-lingual in English and Spanish
- Experience in utilities collections preferred
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