Overview:To grow community through building guest loyalty and providing personal guest interactions that build genuine relationships with guests and result in a brand-aligned experience while maintaining operating standards. Responsibilities:1. While on the sales floor, become the Pit Master, the one person in the store with a blinding dedication to all things smoked meat2. Interact with guests and hosts in a fun and friendly manner to create an engaging environment for all guests3. Ensure all smokehouse staff provides fun, friendly and engaging service4. Actively engage guests through freshly prepared Smokehouse samples and suggestive selling5. To personally demonstrate superior guest service at all times6. To perform activities outlined in the Pit Master character performance description7. Operate the department according to strict merchandising and operational standards8. Ensure the quality of product for sale meets Lowes Foods standards9. Maintain sanitation and safety throughout the department according to Lowes Foods standards10. Provide guidance, orientation, training and feedback to ensure Smokehouse staff achieves satisfactory performance standards11. Perform product preparation, receiving, ordering, stocking and guest service as necessary to achieve standards12. Maintain HACCP required product information log sheets as necessary13. Perform light meat cutting duties as needed14. Perform all other duties as assigned by management15. Perform PA announcements Qualifications:1. Friendly, energetic and outgoing personality2. Must be able to actively engage guests and be willing to have fun with our guests3. Willingness to perform in front of large crowd and draw attention to the Smokehouse department4. Ability to perform multiple tasks, simultaneously5. Ability to stay in character6. Ability to work well with others7. Ability to lift 25 lbs. consistently and 50 lbs. occasionally8. Previous meat cutting/trimming experience9. Previous Culinary knowledge and/or background preferred10. Ability to read and understand information and direction11. Knowledge of deli as well as meat department operations12. Ability to supervise people including training and development13. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job14. Effective communication, guest service and selling skills15. Must be at least 18 years old16. Ability to bend, kneel and stand for extended periods of time17. Ability to effectively communicate with, and take direction from supervision18. Ability to work well with computers#LI-KG1
