Operations Assistant NF

• Accepting applications

• Performs "hands-on" supervision of the restaurant. This includes but is not limited to occasional non-scheduled assistance with serving, hosting, cooking, bar-tending and other duties.
• Monitors operations to ensure smooth running of the business operation during peak business hours to set the pace in Front and Back of the House. Adherence to established schedules of activities and priorities.
• Assures the presence of personnel to carry out the services offered; provides information concerning services, prices, dress codes, standards of behavior, and special events. Ensures staff is following established recipes and procedures.
• Helps control the guest flow and monitors ticket times. Ensures consistency in food and service to increase sales by performing table visits. Maintains order and harmony.
• Keeps an operational log while on duty; opens and closes the facility and performs fire and security checks. Assumes responsibility for cash during shift including cash collected from waiter’s guest checks.

• Direct Deposit and Social Security Card is required.
• Meet qualification/eligibility/background requirements for this position.
• A one year probationary period may be required.
• Satisfactorily complete an employment verification (E-Verify) check.
• Ability to work nights, weekends, holidays with some special events and evenings as scheduled.
• Subject to satisfactory completion of all pre-employment checks in accordance with AR 215-3, para.2 to include a Tier 1 background investigation.
• Successful completion of either front of the House or Back of the House Franchisor specified training.
• Pre-employment physical is required work requires the ability to lift and carry objects weighing up to 60 pounds.
• A food handler’s certificate is required.

• A minimum of 6 months experience effectively working in a fast-paced food and beverage establishment or a current MWR Texas Roadhouse team member.
• Must possess good interpersonal, communication and customer service skills.

• The Area of Consideration for this vacancy announcement is WORLDWIDE. (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) eligible candidates are included in the area of consideration.)

• If you are unable to apply online, you may submit your application package using a manual application method. Please contact the NAF Human Resources Office or representative listed on this job announcement to request a copy of the manual application form. All completed manual application forms (along with resume and other supporting documentation) must be received no later than 1200 PST (NOON) by 05/20/2024 in order to process your application in a timely manner. Please note that neglecting to respond to the job-related questions may result in an ineligible rating.

• Payment Permanent Change of Station (PCS) costs ARE NOT AUTHORIZED, based on a determination that a PCS move IS NOT in the Government's interest.

• This is a pay-banded position.
• Sunday premium pay may be authorized by the Garrison Commander. If authorized, only regular (full-time, part-time, limited tenure and seasonal) employees may be paid Sunday premium pay. When authorized, Sunday premium will be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday). Sunday premium will be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday).
• Night differential may be authorized by the Garrison Commander. When authorized, night differential will be paid at the rate of 10% basic rate for hours of non-overtime work performed between 1800-0600.

• It contains additional information applicants may find useful when applying for our jobs. (To view the kit, click or copy and paste this URL: https://publicfileshare.chra.army.mil/Applicants/NAF%20Applicant%20Information%20Kit.pdf).

• Information may be requested regarding the vaccination status of selectees for the purposes of implementing workplace safety protocols. For more information, visit
• Additional referrals may be made from this vacancy announcement for up to 90 days after the closing date.
• Applications are valid for 90 days after submission date. Applicants will be referred to selecting officials as additional vacancies occur.
• 180-day Restriction for Military Retirees: Without a waiver, Military retirees are unable to be appointed to NAF positions for 180 days after their retirement date, as documented on their DD-214.
• Department of the Army Nonapropriated Fund Instrumentalities are Equal Employment Opportunity Employers.
• Department of the Army provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, notify the servicing CPAC NAF HRD. Requests for reasonable accommodation are made on a case-by-case basis.

• Benefits

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