IS Bus Systems Analyst (OTC)
Medline Industries
- Libertyville, IL
- Permanent
- Full-time
- OTC (Order to Cash) team member would be responsible for maintenance and enhancement of IS Applications supporting Order to Cash and related business functions.
- Build relationships, network and work closely with business users and business leadership to define business processes, roadmaps, priorities and execute IS projects.
- Demonstrate a “Get it Done” attitude and drive initiatives to closure with proactive stakeholder interaction, periodic follow-ups and escalations as needed.
- Learn and gain expertise of Medline business processes, map out process flows and identify areas for improvement with process change or system improvements.
- Work closely with the business community to elicit, define and document requirements, business goals, and deliver IS solutions per business-mandated deadlines.
- Ensure the highest level of systems availability and demonstrate a sense of urgency to support the needs of the organization.
- Collaborate with technical and functional teams to evaluate & propose design alternatives, and deliver optimum solution, while minimizing impact to system stability and performance.
- Present ideas, designs and areas of expertise to business user groups and management
- Own and lead delivery of projects and drive projects to closure with little or no supervision and follow-ups from business or IS supervisors.
- Communicate system issues and impacts to business stakeholders in clear non-technical terms.
- Document detailed requirements, solution design and test plans using standard templates as part of Medline’s SDLC and Agile Methodologies.
- Carry out functional testing and assist the QA review process for Change Approvals.
- Assist team manager in determining scope and impact of enhancement requests, estimating effort, developing detailed project plans with timeline, manage cutover tasks, track delivery to timelines and communicate status with appropriate cadence.
- Plan, document and conduct knowledge transition activities for newly implemented functionality to team members and business users.
- Actively participate in monitoring, maintaining, supporting and enhancing our OTC System Landscape including, but not limited, to SAP ECC, Vistex, Tableau, SQL Composite Queries, Paymetrics, Vertex and other tools. Learn and gain experience of Medline tools and applications including ability to use SQL query systems.
- Provide off-hours support as needed including, participating in the on-call rotation.
- Bachelor’s or Master’s Degree in Sales, Finance, Computer Science, Information Systems, or related field.
- SAP SD configuration and process experience, including experience in integration with other systems and modules.
- Must be highly motivated and dependable with excellent communication and collaboration skills.
- Ability to work under pressure to meet deadlines, able to multitask and prioritize as needed.
- Proven ability to analyze, research, assess and implement SAP solutions
- Strong functional and process knowledge of order processing, delivery processing, logistics execution, freight charges, billing, pricing, agreements, commissions, and rebates.
- Experience with web based ordering systems, SAP Based APIs, SAP based webservices, BAPI and RFC Calls, IDOC based integrations is preferred
- Excellent verbal and written communication skills, and ability to translate business processes or concepts into technical requirements
- The ability to identify the impact of process or data across more than one functional area or SAP module is necessary.
- SQL Querying, HANA Studio and Tableau experience is nice to have
- Experience in suggesting Business Process and IS Process improvements is nice to have
- Excellent data analysis and analytical skills with ability to debug and trouble-shoot issues.
- Demonstrated ability to map process flows in Visio
- Proficient in MS Office suite (Word, Excel, PowerPoint, Access, Visio, Projects) software and able to learn Medline debugging, querying and reporting tools such as SQL, HANA Studio, Tableau and other proprietary Medline tools.
- The ability to successfully interact with off-site team members and work in a matrix environment is required.
Medline is the largest privately held manufacturer and distributor of healthcare supplies in the United States, providing more than 550,000 products that serve the entire continuum of care. Our innovative products and programs can be found in most hospitals, extended-care facilities, surgery centers, physician offices, home care dealers, home health agencies and retail outlets.
Founded in 1910, Medline has grown from a small manufacturer of aprons, surgical gowns and uniforms to a thriving $21 billion global enterprise because of our dedicated people, entrepreneurial spirit and honest values.Again named one of the country’s "Best and Brightest Companies to Work For,” and once again named to Chicago Tribune’s Top Workplaces, Medline has experienced fifty-plus years of consecutive annual growth, and is headquartered in Northfield, IL.