Sales And Business Development Identify and target potential customers in the industrial sector. Actively promote Bi Paints' products and solutions to prospective clients. Develop and execute sales strategies to achieve revenue targets and expand market share. Build and maintain a pipeline of leads through cold calling, networking, and referrals. Collaborate with the marketing team to develop promotional materials and campaigns. Technical Support Provide technical assistance and guidance to customers on product selection, application methods, and troubleshooting. Conduct product demonstrations and presentations to showcase the features and benefits of Bi Paints' products. Stay updated on industry trends, technological advancements, and competitor offerings to effectively position Bi Paints' products in the market. Customer Relationship Management Cultivate strong relationships with existing clients to understand their needs and preferences. Address customer inquiries, concerns, and complaints in a timely and professional manner. Follow up with customers post-sale to ensure satisfaction and gather feedback for continuous improvement. Act as a trusted advisor to clients, offering expert advice and recommendations based on their specific requirements. Reporting And Analysis Maintain accurate records of sales activities, customer interactions, and market trends using CRM software. Prepare regular sales reports, forecasts, and analyses for management review. Identify opportunities for process improvement and optimization to enhance sales efficiency and effectiveness.