Medical Assistant - Urgent Care
Methodist Health System
- Omaha, NE
- Permanent
- Full-time
At Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care – a culture that has and will continue to set us apart. It’s helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient’s needs, or giving a high five when a patient beats a disease or conquers a personal health challenge. We offer competitive pay, excellent benefits and a great work environment where all employees are valued! Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in.Job Summary: Location: Methodist Physicians Clinic - Aksarben
Address: 6700 Mercy Road, Suite 109 - Omaha, NE
Work Schedule: Monday - Friday, 10:00 AM - 10:00 PM, Rotating Weekends, 12:00 PM - 6:00 PMThe Medical Assistant Urgent Care assists physicians in daily activities such as making phone calls, prepare exam rooms, check test results, and alphabetically file patient information.Responsibilities:Essential Job FunctionsJoint (Floor and Phone)1. Medical Home
- Documents all lab, procedures, and appointments on tracking forms.
- Completes tracking forms and follows up on missed appointments and procedures.
- Assists Health Coaches by working patient lists and scheduling appointments as directed.
- Educates/instructs patients according to providers direction 98% of the time.
- Receives and returns patient calls within 90 minutes based on medical priority 95% of the time.
- Accurately records and reports patient's condition according to department policy 98% of the time.
- Maintains clean and organized work area according to department/provider protocol 99% of the time.
- Handles prescription refills according to department/provider protocols 99% of the time.
- Prepares exam rooms and medical equipment according to provider protocol 95% of the time.
- Prepares patient for exam by following provider protocol and company policies 95% of the time.
- Obtains provider requested tests, records, and lab work 95% of the time.
- Performs above procedure according to clinic policy and procedures 95% of the time.
- Answers calls according to protocol at least 98% of the time.
- Returns phone messages according to protocol at least 98% of the time.
- Provides test results according to protocol at least 98% of the time.
- Accurately completes pharmacy request 100% of the time.
- High School Diploma or General Educational Development (GED) required.
- Successful completion from an accredited Medical Assistant program required.
- 6 months previous medical assistant experience preferred.
- Current American Heart Association or American Red Cross Basic Life Support (BLS) strongly preferred at time of hire, required within 3 months of hire.
- Medication Aide certification required within 2 months from date of hire.
- Knowledge of medical terminology and procedures required.
- Knowledge of medicine including recognizing and diagnosed diseases, deformities, and other illnesses.
- Skill to effectively manage time and prioritize tasks.
- Skill to proficiently type information into the computer to capture or detail information quickly.
- Ability to provide caring patient care services when talking with patients and their family members.
- Ability to critically listen to questions from patients and information from providers to convey information effectively.
- Ability to anticipate, recognize, and resolve problems before they occur and avoid bigger problems in the future.
- Ability to problem solve during several daily activities which includes the ability to be flexible.
- Ability to learn and proficiently navigate through computer programs that contain patient information.
- Strong verbal communication skills for positive interaction with providers, staff and patients required.
- Able to follow written and verbal instructions/directions required.
- Medium Work - Exerting up to 50 pounds of force.
- Occasionally Performed (1%-33%):
- Climbing
- Crawling
- Kneeling
- Sitting
- Frequently Performed (34%-66%):
- Balancing
- Carrying
- Crouching
- Distinguish colors
- Keyboarding/typing
- Lifting
- Pulling/Pushing
- Repetitive Motions
- Stooping/bending
- Twisting
- Constantly Performed (67%-100%):
- Grasping
- Hearing
- Reaching
- Seeing/Visual
- Speaking/talking
- Standing (Floor Only)
- Walking (Floor Only)
- Sitting (Phone Only)
- Not Related:
- Electrical Shock/Static
- Radiation Non-Ionizing (Ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal or photochemical means)
- Rare (1%-33%):
- Radiation Alpha, Beta and Gamma (particles such as X-ray, C at Scan, Gamma Knife, etc)
- Occasionally (34%-66%):
- Equipment/Machinery/Tools
- Explosives (pressurized gas)
- Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps) (more than ordinary office environment)
- Frequent (67%-100%):
- Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) Blood or Body Fluid (BBF)
- Chemical agents (Toxic, Corrosive, Flammable, Latex)
- Mechanical moving parts/vibrations