Day Guest Resort Agent (Full Time)
Pebble Beach Company
- Pacific Grove, CA
- $18.00 per hour
- Permanent
- Full-time
- Maintain detailed knowledge of all Pebble Beach Resort's golf and dining options.
- Provide alternatives when the requested activity is fully committed.
- Use critical thinking and creativity to solve problems
- Provide strong guest service skills to every guest, every time.
- Work within a small team to accomplish daily goals.
- Other duties assigned by Supervisor and Manager.
- Comply with Pebble Beach Company safety and health policies and procedures.
- Excellent verbal and written communication skills.
- Good organizational and time management skills.
- Accurate work with attention to detail.
- Positive attitude.
- Ability to work in a luxury-oriented, high-volume call center.
- Proficient in Microsoft Office.
- High school diploma or equivalent experience.
- Some college preferred.
- Knowledge of Springer Miller Systems reservation software preferred.
- 1-2 years of hotel/resort experience, preferably in reservations/sales.
- Prior Customer Service or Hospitality experience.
- Competitive Pay: $18.00/hour.
- Enjoy world-class health and wellness benefits. For Full Time employees, comprehensive medical, dental, vision, and life insurance is available. In addition, our Health & Wellness Center provides employees with unlimited access to a physician and medical team to tend to you and your family's health needs free of cost.
- Prepare for your future. You will be eligible to participate in our 401(K) retirement program. Pebble Beach Company will match $.75 for every $1 you contribute to your 401(k), up to 6% of eligible compensation. In addition, the company will contribute an amount to your 401K each quarter based on your hours worked, along with a discretionary contribution at the end of each fiscal year.
- We encourage YOU to be our guest. You will receive discounts at all Pebble Beach restaurants, retail shops, and our Forbes Five Star Spa. In addition, Hotel discounts are also available during select seasons.
- Play our world-famous golf courses! Enjoy our Employee Golf Privileges including Employee Tee Times, Tournaments, and Company Club.
- Grow your career with Pebble Beach. We provide opportunities for ongoing learning and development, as well as promotions and transfers to advance your career.
- Lunch is on us. Enjoy a complimentary meal during your shift in our Employee Dining Room.