Analyst, Health & Benefits Client Service Team

• Contribute to core health and benefits projects involving the design and management of group medical, dental, life, disability and time off benefits for large, complex clients, including:
• Conduct benchmarking studies and other research; provide value added analyses and summaries
• Analyze and compare vendor products, services and contracts
• Design, distribute and evaluate responses to surveys and RFPs
• Build strong relationships with clients by effectively responding to their questions and needs
• Build relationships internally and collaborate effectively on cross-functional teams
• Contribute to the development of new tools and approaches
• Benefit plan analysis, design, cost savings and funding strategies
• Vendor procurement, negotiation and optimization
• Incorporation of specialized health management, absence and disability management, pharmacy, data analytics and compliance strategies

• 0-3 years’ experience dealing with health and welfare plans, ideally gained in a benefit consulting/brokerage firm; alternatively, some exposure to, and interest in, health and benefits plans
• Well organized and detail oriented
• Flexibility and proven ability to identify and resolve issues
• Strong client service orientation and ability to respond to all communications effectively and in a timely manner
• Strong written and verbal communication skills
• Self-starter attitude and ability to work individually and as part of a team
• Strong analytical, creative and integrative skills
• Excellent Microsoft Office skills, particularly in Excel and PowerPoint
• Bachelor’s degree required, preferably with significant quantitative coursework
• State Life and Health license required within 90 days of joining
• Pursuit of CEBS designation desired

Willis Towers Watson