OUTSIDE HOST
Hard Rock Cafe
- Las Vegas, NV
- Permanent
- Part-time
- Opening doors, where applicable.
- Welcoming and thanking guests.
- Answering questions - accurately and politely.
- Maintaining a clean and organized waiting area.
- Answering the phone.
- Directing guests to areas & restrooms.
- Providing security for co-workers, guests and celebrities.
- Assisting servers, bussers and managers.
- Performing opening, closing & side duties – cleaning glass, polishing brass, sweeping & vacuuming the floor, wiping menus, restroom maintenance, etc.
- Assuring the complete satisfaction of each and every guest.
- Creating memorable experiences.
- Entertaining guests to create “Raving Fans.”
- High School diploma or GED equivalent
- Remaining calm in a hectic, fast-paced atmosphere.
- Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency.
- Displaying a positive and outwardly friendly attitude toward guests and co-workers.
- Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time.
- Ability to sit for extended periods of time.
- Ability to make repeating movements of the arms, hands, and wrists.
- Ability to express or exchange ideas verbally and perceive sound by ear.
- Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.
- Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds.
- Ability to turn or twist body parts in a circular motion.
- Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.
- Ability to travel via auto or airplane for long periods of time.
- Maintaining a well-groomed appearance (“having a plan”).
- Following all uniform guidelines.
- Practicing all general safety & sanitation standards.
- Recycling products, where possible.
- Maintaining HRC’s 5 core Values and Mission Statement.
- This Cafe may cross-train the restaurant Hosts and the Retail Sales Associates. Please see the Retail job description.