Program Assistant (Temporary)
World Relief
- Spartanburg, SC Greenville, SC
- $18.00-20.00 per hour
- Temporary
- Full-time
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Client Services
- Coordinate logistics between clients, community partners, and World Relief staff.
- Ensure client services are provided within appropriate and compliant timeframes for assigned cases, including:
- Support necessary orientations as needed to clients
- Support comprehensive Intakes and Assessments with each client.
- Provide transportation when necessary
- Ensure direct client services are conducted in a timely manner
- Provide mediation services between clients and outside entities (i.e., healthcare providers, property managers, volunteers, service providers, school district and school facilities, et al)
- Help walk-in clients navigate internal referral process to Upstate SC programs
- Provide On-Call support for clients. Working one week at a time on a rotating schedule with other Upstate SC program staff.
- Administrative and Collaborative Responsibilities
- Maintain and monitor program activities, case files, and client database to ensure compliance.
- Actively participate in office meetings, staff development opportunities, program trainings, community activities, and organizational events
- Support other positions within the Upstate SC programs on an as-needed basis with direct client services.
- Other tasks as assigned by Supervisor
- Cross-cultural experience desired
- College degree and background in social services or case management preferred
- MS Office skills preferred
- Highly self-motivated with strong follow-through and problem-solving skills
- Valid driver's license, regular access to vehicle, and ability/willingness to drive 15-passenger van required
- Preferred bilingual in English and Ukrainian, Swahili, Arabic, Urdu, Russian, Spanish
- Ability to work remotely with internet access required
- Occasional evenings or weekends and on-call required
- Committed to the mission, vision, and values of World Relief
- Valid driver's license, regular access to vehicle, and ability/willingness to drive 15-passenger van required
- MS Office skills preferred
- Highly self-motivated with strong follow-through and problem-solving skills
- Ability to work remotely with internet access required
- Occasional evenings or weekends and on-call required