Supervisor, Cage Cashier

Jackson Rancheria Casino Resort

  • Jackson, CA
  • $21.00-27.30 per hour
  • Permanent
  • Full-time
  • 24 days ago
OverviewSupervises and coordinates activities of Main Bankers, Team Member Bankers and Cage Cashiers engaged in servicing Casino customers for their assigned shift; acts as Main Banker, Team Member Banker or Cage Cashier when assigned.Responsibilities
  • Adjusts scheduling as needed for adequate coverage.
  • Reviews, enforces and follows Cage Cashier procedures during their shift.
  • Responsible for imprest (set amount) cashier drawer as assigned during their shift.
  • Responsible for reviewing posting daily for any procedural changes.
  • Responsible for working assigned schedule, including overtime.
  • Updates guest accounts in casino computer system, and authorizes and processes credit, check cashing, safekeeping and front money transactions for casino guests.
  • Trains, evaluates performance, and recommends discipline of cashiers on their assigned shift.
  • Ensures that assigned shift team members provide superior guest service to external and internal guest.
  • Develops for Cage Shift Managers review, the corrective action counseling notices for team members on assigned shift, and issues to team members as assigned by Cage Shift Manager.
  • Audits shift paperwork on a random basis to ensure compliance with policies and procedures.
  • Performs random audits of cash and chip bank, and ensures compliance of team members with gaming regulations and department procedures.
  • Protects Casino and Tribal assets by monitoring the performance of the team members on assigned shift.
  • Verifies the count of Cage banks which are out of balance to reconcile variances, and prepares investigation paperwork for subsequent review of management personnel.
  • Tracks attendance for team members on assigned shift, and ensures that corrective action is taken in accordance with casino policy.
  • Ensures that assigned shift is in full compliance with Title 31 requirements, and that all logs and reports are completed in an accurate and timely manner.
  • Assists operating departments to ensure timely and efficient guest service.
  • Cooperates with team members on other shifts to provide consistent application of Casino procedures and regulations.
QualificationsEDUCATION and/or EXPERIENCE
10-key skills with at least 6 months of prior cashiering experience. Related experience and/or training; or equivalent combination of education and experience preferred.Pay range: $21.00 - $27.30 per hour*Shift Differential: Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am.This is not a smoke free workplace. Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment.

Jackson Rancheria Casino Resort