Events Service Manager
World Equestrian Center Ocala
- Ocala, FL
- Permanent
- Full-time
- Directs staff for set up and service to ensure timely and accurate service according to client specifications on banquet event order.
- Schedules and supervises all Event staff.
- Develops operational plan to execute events as indicated on Banquet Event Orders.
- Coordinates all off-site deliveries.
- Maintains positive associate relations; coaches and counsel associates regarding career and personal development; conducts performance evaluation and provides feedback to employees.
- Responsible for operating department within the established labor & expense budget.
- Responsible for ordering all non-food item banquet supplies.
- Serves as point of contact for meeting planners & banquet hosts during the day of events.
- Communicates frequently and consistently with the Sales Department to ensure seamless execution occurs between booking and servicing events.
- Associate may have to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
- Ability to lift up to 25 pounds.
- High School diploma. Degree in Hospitality Management or five years’ experience in banquet service with two years in a supervisory capacity.
- Must have flexible availability.
- ServSafe Certification is a plus.