Bilingual Customer Care Travel Specialist

Job description
Remote Work in Bogotá, Medellín, or nearby!

We Seek:

Bilingual (English and Spanish)
Experience in the Travel Industry is a must!
Advanced level of English
Experience with the GDS System
Impeccable Communication and Customer Service skills.
Advanced level of PC knowledge.
Self-motivated individual with a target-driven mindset.

Why Us?

Join an energetic team in the travel industry.
Supportive growth environment.
Earn up to 3mln COP! (base salary including commissions)

Work from home and earn competitive salaries.

Key Responsibilities:

Using all customer communication channels (phone and email), your goal will be to bring an assertive outcome, every time.
Another important target is to grow continuously till you reach an outstanding product knowledge level to support any queries customers may have. Learn from an environment where you receive and give helpful feedback and valuable support from your teammates.
Engaging and collaborating with sales and booking processing teams when required.
Escalating issues/bugs to our engineer's team and collaborating to resolve them. Based on what you learn, you'll advise on the ideal Customer Journey.

Take the chance to become part of our journey in the world of career opportunities and professional growth.
Jump On! Email your resume to hr@jpcron.com. Don’t miss this opportunity! 

Apply today with Wowfare Colombia!