Bell Captain- Full Time
Aimbridge Hospitality
- Lake Buena Vista, FL
- Permanent
- Full-time
- 2-3 years of experience in a similar bellhop function is an advantage
- Performs work under direct supervision. Handles basic issues and problems and refers more complex issues to higher-level staff.
- Possesses beginning to working knowledge of subject matter.
- High School diploma or equivalent required and/or experience in a hotel or a related field preferred.
- Must have a valid driver's license for the applicable state.
- Must have an acceptable MVR (Motor Vehicle Driving record)
- Minimum of one year driving experience
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful high pressure situations.
- Must maintain composure and objectivity under pressure.
- Approach all encounters with guests and employees in a friendly service oriented manner.
- Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards)
- Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
- Greet guests in a pleasant manner.
- Load and unload luggage carts.
- Escort guests to rooms.
- Check/store luggage for arrivals and departures with luggage tags.
- Deliver messages to meeting rooms.
- Deliver flowers and packages to guest rooms.
- Complete room changes.
- Maintain current listing of local and area attractions special events and activities.
- Maintain list of local transportation guides churches sports arenas etc.
- Assist housekeeping department with guest requests.
- Ensure lobby reader board is correct.
- Provide information maps and directions as required.
- Open doors.
- Answer phones to assist guest service agents.
- Conduct house count by computer.
- Show guest rooms and suites as needed and emphasize company amenities.
- Other duties as required.
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan