Community Relations Coordinator (CRC)
Highgate Senior Living
- Flagstaff, AZ
- $52,000-70,000 per year
- Permanent
- Full-time
- Strong organizational and communication skills
- Ability to engage with people in person, virtually, via the phone and electronically
- Good customer service skills and the ability to intuit
- Patience, the ability to listen and tenacity to nurture longer term leads through the sales process
- Proficient in MS Office suite and able to learn database management software
- Strong ability to sell intangible products and/or services
- Capacity to develop strong working relationships and work through influence
- Strategic thinking to understand market dynamics, the effect of competition, and pricing strategies
- Financial acumen to assist in generating revenue and managing marketing spending
- Capacity and tolerance to understand and accept metric based performance coaching
- Able to build new relationships that result in increased business
- Comfortable accepting ongoing coaching and feedback
- Ability to adapt/respond quickly to changing requirements and effectively balance priorities to meet deadlines
- An understanding or the willingness to gain an understanding of the various forms of dementia and how residents with dementia can continue live with purpose
- Prior experience in major decision and major investment selling
- Prior experience in marketing, cold calling, metric based positions
- Past roles in which you have balanced sales objectives while problem solving
- Opportunities from your past where you have demonstrated kindness, patience, and compassion to varying groups and individuals while helping them find solutions to significant life issues
- Jobs where you have gained knowledge of the senior population and how aging can affect a person
- Roles where you were responsible to generate new business, new leads, new revenue sources
- Prior professional roles in the hospitality, healthcare, or senior care industry
- Jobs you demonstrated success in achieving specific goals or benchmarks routinely