2nd Level Support Engineer - M365 (80%-100%)
Vontobel
- Zürich
- Unbefristet
- Vollzeit
- Supporting and advising internal customers at our national and international locations
- Analysing, troubleshooting and documenting service management issues
- Installation of software, changes and maintenance of the virtual infrastructure, including M365
- Carrying out acceptance tests, SW distribution, problem analysis Application support for the entire infrastructure, with a focus on M365, and collaboration with the 3rd level engineers
- Creating and supporting on virtual desktops, with a special focus on M365, as well as their maintenance and care
- Application responsibility for end user applications, in particular for technical operation of M365 and further development of M365 platform services
- Security monitoring of mobile devices and applications
- Active participation in projects using agile or classic approaches, including those relating to M365 and service management
- Completed IT apprenticeship or comparable training / higher technical college is an advantage
- Several years of experience in the IT environment as a supporter/junior engineer, particular in IT fault analysis and troubleshooting, ideally in the financial sector
- Knowledge of operating / system monitoring is an advantage
- Good knowledge of virtualization technologies (Citrix, Hyper-V, VDI), Windows10/11, M365, MS-Office, BlackBerry Work, Mobile Devices certifications (md-102) desirable
- Good knowledge in the areas of Active Directory, inTunes, Exchange, network, IP telephony, printer systems and cloud technology
- Very good oral and written skills in English (mandatory) and in German (highly desirable)
- We are a successful Swiss investment company with a progressive and open-minded corporate culture. Working at eye level and respectful cooperation are our top priorities. With agile methods and the use of cutting-edge technologies, we always have our finger on the pulse of the times
- Exciting projects with the opportunity to take on responsibility
- Development opportunities and insight into various areas of core banking
- A dynamic environment where you can leverage your professional potential
- Opportunity for internal and external further training
- Remuneration in line with the market (incl. bonus) and excellent social benefits
- Possibility of an additional ten days of unpaid holiday per year
- Daily changing delicacies in our UTO canteen
- A workplace in the centre of Zurich
We value the many voices within our teams and are committed to creating an environment where everyone who wants to be part of our performance culture can be themselves. It is based on mutual respect and zero tolerance for any form of discrimination.If you have any questions you can contact us through our contact form .
eFinancialCareers
Es tut uns leid, aber diese Firma akzeptiert keine Bewerbungen aus dem Ausland.