IT Manager
AccorHotel
- Kuwait City Asimah, Ras al-Khaimah
- Permanent
- Full-time
- Takes care of correct handling of hardware, peripheral equipment, proper working conditions (Temperature, Power earthing, etc.) and the training of staff to use and maintain the equipment they need for their daily work.
- Maintains good relationship to local hardware dealers and maintenance contractors.
- Ensures that all software handbooks and manuals are available to users and that newer versions always replace older versions as instructed or according the guidelines agreed with Corporate Information Technology.
- Uses and installs software in accordance with the software licensing laws and installs only correctly licensed software. Software licenses are to be filed in a safe place in case of inspection.
- Copyrights Any kind of developed software or related programs or applications produced in the hotel and/or with hotel’s equipment or within regular duty remains at all times integral property of the hotel operation.
- He/she is aware about the company standard and therefore adheres to it for implementation.
- Acts as Data Security Officer for the systems and is therefore responsible for operational OS and program security. Ensures the integrity and back-up of data within the user files.
- Supervises and/or performs the back-up procedures of the software and ensures that total backups are performed at regular intervals and are kept in a secure place to ensure that the operation will not suffer in case of a disk crash or other hazards.
- Two times a year and as instructed by the Corporate Information Technology he/she executes a practical Restore to check if operated backup procedures are working 100 per cent.
- Monitors and adjusts file sizes and file activities and analyses problems before they influence the operation.
- Scans all storage material regularly for viruses, installs virus detection software, and at all times is aware of virus infection by restricting access to floppy disk drives and hard disks by user directly.
- Acts in accordance with the Data Processing and Data Protection laws of the country and keeps related confidentiality at all times.
- Responsible for the safe storage of all user authorizations (user id and passwords) for all applications within the Hotel as well as for the management of new user authorizations or changes to existing authorizations.
- Responsible for IT Expenditure planning, budgeting and approval process for the Hotel.
- Is responsible for Compliance with the IT Policies and Guidelines.
- Writing of a monthly report to the GM and to the Director of IT Region XYZ according to the form 01.14.0300 - Monthly Hotel IT Status Report.
- Keeps all systems, networks, hardware and software properly documented at all time.
- Informs IT management regularly about new trends and experiences in other sister or competitor hotels re. IT matters.
- Is always reachable within and outside the hotel by any kind of communication device for problems occurring during and outside of his/her duty time in the hotel operation.
- Will train all staff to use the software to the advantage of their performance and to the hotel’s benefit in increasing efficiency.
- Is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.
- Is ensuring within the property that the Data quality can be maintained by the operations people. (Properly running systems, proper training to the users for usage of systems, eventually process reviews with the responsible department heads, recurring review of data quality, etc.)
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visitDo what you love, care for the world, dare to challenge the status quo! #BELIMITLESS