Administrative Specialist- EMS
Livingston County
- Howell, MI
- $23.05 per hour
- Permanent
- Full-time
- Retirement plan includes a 401a with up to 8% employer contribution
- Comprehensive Medical, Pharmacy, Dental & Vision
- Optional HSA with an employer match
- Optional Voluntary 457 Deferred Compensation plan
- Short-term & Long-term disability & Basic Life & AD&D insurance
- Health & Dependent Flexible Spending Accounts
- Paid vacation, sick days & 13 Holidays. Unused vacation and sick time rolls over
- Tuition Reimbursement
- Up to $500 annual Wellness reimbursement* & $100 incentive for completing your annual physical & Health Assessment.
- Voluntary benefits such as Pet Insurance, Accident, Critical Illness, Hospital & Whole Life policies
- Employee assistance program
- Often assigned to serve as the lead clerical position with responsibility for coordinating the work of others and providing instruction and guidance.
- Responds to complaints, requests for service, or informational requests in person and over the phone. Processes requests following prescribed procedures, or refers inquiries to appropriate party. Recommends and develops improved service and records management approaches as appropriate.
- Generates forms, correspondence, reports, memos, receipts, vouchers, permits, packets, agendas, and other similar documents and/or materials.
- Monitors and assists in scheduling workload through defined systems. Communicates with field or other personnel and maintains related scheduling, work order, and customer service information and databases.
- Often responsible for communicating assignments to field personnel and coordinating service issues with other governments, agencies, and the general public.
- May assist with budget management including responsibility for maintaining the office budget, tracking accounts and monitoring departmental expenditures, and assisting with the administrative aspects of budget preparation.
- Reviews and ensures the accuracy and completeness of records, forms, documents, attachments, data, and other such materials. Develops more complex spreadsheets and database processes to record and analyze information.
- Engages in bookkeeping activities ranging from simple postings to reconciling statements, preparing payroll information, maintaining accounts payable and receivable, and reviewing submitted financial documents for completeness.
- Prepares for, and exchanges financial information and transactions with other governmental entities.
- May be responsible for assisting the public in understanding and preparing required documents ranging from permit applications to tax and other department-specific service materials.
- May receipt payments, reconcile accounts, and prepare deposits. May disburse funds through defined processes and procedures.
- Interacts with customers, resolves service issues, maintains related databases, and follows related procedural directives. Assists customers in obtaining the required information, registration, or other service objective.
- Issues and processes various permits, licenses, applications, and service requests, maintaining related records, processing any related notifications or records, and scheduling any related activities.
- Required to learn specialized database software to perform the specific duties of the assigned department. Must also be proficient in all applicable Microsoft Suite applications.
- Will be trained in backup duty for other Administrative Specialist or clerical positions, possibly in multiple work areas.
- Performs all other duties as assigned.
- High school diploma or GED with supplementary vocational or college-level training in secretarial science, office management, or similar instruction and four years of progressively more complex experience in providing clerical and administrative support.
- The County, at its discretion, may consider an alternative combination of formal education and work experience.
- Good leadership skills and the ability to suggest new and improved office techniques as well as quickly grasp the intricacies of administrative systems for the assigned department.
- Strong working knowledge of office procedures, file setup and maintenance, math and bookkeeping principles, and application and administrative support techniques.
- Skill in effectively communicating assigned areas of responsibility orally and in writing and coordinating the workload of others.
- Strong skills in proofreading, performing arithmetic calculations, maintaining accounts and records, and following and suggesting refinements to procedural systems.
- Ability to establish effective working relationships and use good judgment, initiative and resourcefulness when dealing with County employees, contractors to the County, representatives of other governmental units, professional contacts, elected officials, and the public.
- Ability to assess situations, solve problems, work effectively under stress, within deadlines, and in emergency situations.
- Demonstrated skill and experience in the use of office equipment and technology, including Microsoft Suite applications, and the ability to master particular software programs utilized by the assigned department and new technologies.