Quality Assurance Supervisor
Octapharma Plasma
- Hudson, FL
- Permanent
- Full-time
- Maintain compliance with SOP, current Good Manufacturing Procedures (cGMP) and regulatory guidelines
- Provides advice and consultation to other management team members regarding daily quality assurance issues including donor suitability and/or product quality
- Performs final QA review and release for all product shipments and associated documents to ensure shipment meets customer specifications
- Participates in the interviewing and hiring of Quality Assurance Technician and back-up
- Provides direction and oversight of Quality staff ensuring required quality tasks are completed within required time frames
- Collaborates with the Center Manager to complete all audit responses, ensuring that all audits are responded to and closed in required time frames
- Obtains certification as a Quality Trainer; responsible for training of center Quality Assurance staff
- Analyzes tracking and trending data; determines appropriate actions to improve trending
- Part brand ambassador, part clinical technician
- A person committed to excellent customer service all day, every day
- Someone with positive energy, always willing to pitch in where needed
- Understanding, patient, and genuinely authentic
- Able to keep up in a fast-paced environment
- Hungry to build a great career
- Fearless Leader
- Bachelor’s degree in applicable field of study preferred, or equivalent combination of education and experience
- ASQ certification preferred
- Must have a minimum of one (1) year work experience in the biologics industry, preferably in a donor center, and a minimum of one (1) year quality assurance-related work experience
- Strong customer service skills and the ability to understand and follow protocol
- Team lead/Supervisor experience
- Possess adequate communication skills and be able to effectively communicate with people of all levels
- Formal training
- Outstanding plans for medical, dental, and vision insurance
- Health savings account (HSA)
- Flexible spending account (FSA)
- Tuition Reimbursement
- Employee assistance program (EAP)
- Wellness program
- 401k retirement plan
- Paid time off
- Company paid holidays
- Personal time