Guest Service Representative-Hotel Front Desk - Swing Shift
Atlantis Casino Resort Spa
- Reno, NV
- Permanent
- Full-time
- Raise and maintain Atlantis Guest Service skills to establish four-star standards
- Increase Hotel revenue through commissionable opportunities
- Work in a fast paced, high volume environment
- Follow all company policies and procedures
- Maintains a polite and professional demeanor at all times
- Retrieve reservations in the computer, verifying special requests and accommodations, programming room keys, completing and filing registration cards, calculating room charges, making approved changes to guests' accounts, and collecting payment for all charges incurred
- Handling guests' mail, recording guests' comments, and restocking supplies
- Other duties as assigned
- Must also be able to handle large amounts of currency accurately and efficiently
- Ability to communicate effectively in a positive/upbeat fashion
- Have interpersonal skills with focused attention to guest needs to deal effectively with all business contacts.
- Comprehensive benefits (medical, dental, vision, supplemental coverage)
- 401K retirement savings plan + discretionary match
- Education Tuition Reimbursement Program
- Scholarship Opportunity
- Paid Vacation
- Holiday Pay
- Recreation /Fitness Discounts
- Weekly Resort Prizes
- Career Development and Training Workshops
- FREE daily meal
- Internal Advancement