Front Desk Agent
THETA HOTEL PELION
- Βόλος, Μαγνησίας Άγιος Δημήτριος, Αττικής
- Μόνιμη
- Πλήρης Απασχόληση
- Greet guests with a welcoming smile and friendly demeanor
- Perform all guest check-in and check-out procedures
- Collect payment for room charges and other fees
- Make and confirm reservations
- Be informed and up-to-date on all types of room accommodation and availability
- Obtain or confirm guest information, assign rooms, activate and distribute keys, etc.
- Inform guests of hotel amenities and offerings
- Provide local information on restaurants, special sites, activities, etc.
- Assist with and book tours and activities for guests
- Take and deliver messages for guests
- Store luggage and valuables as needed
- Maintain a clean and tidy workspace at all times
- Communicate with housekeeping, room service and maintenance staff as necessary
- Resolve customer complaints and problems calmly and effectively
- • Notify management of any serious issues that you cannot resolve
- • Maintain a friendly, personable disposition
- • Perform various clerical tasks as needed (sorting mail, paper filing, etc.)
- • Complying with company procedures and safety policies
- Excellent command of both Greek and English language (oral and written). Additional languages will be considered as an asset
- Experienced in computer (proficiency knowledgeable of Microsoft Office)
- Knowledge of Hotel Computer Systems and previous experience with PMS systems
- Communication & Presentation skills
- Team Player
- Excellent working conditions in a family environment
- Immediate recruitment
- Full time work
- Insurance
- Competitive remuneration
- Professional development prospects
- Development and continuous training
- Professional behavior
- Nutrition
- Accommodation for non-residents in the area
Jobfind