Electronic Security Systems Service Technician (cleared position)
VIRSIG, LLC
- Newport, RI
- Permanent
- Full-time
- Competitive compensation packages
- Medical, dental, vision coverage
- Health reimbursement account
- 401(k) with company match
- Professional development assistance
- PTO program
- Paid federal holidays
- Growing firm with fantastic team and culture
- Ensure that all daily activities are assessed and in line with VIRSIG’s “WHY”
- Lead by example and demonstrate VIRSIG Core Values while carrying out duties of the Operations Department
- Provide onsite technical support to design, build, install, configure, maintain, and operate an HPSD-12 FIPS 140-2 compliant ESS
- System programming, updating of firmware and software, troubleshooting, service, maintenance, and repair of all ESS
- Follow blueprints of electrical layouts and building plans; feed cables through access holes, plenum spaces, and walls to reach outlets and hardware; then position and terminate cables, wires, and strapping
- Examining systems to locate problems, such as loose connections or broken insulation
- Replace electronic components and hardware (i.e., cameras, card readers, door strikes, etc.)
- Test backup batteries, keypad programming, and all security features to ensure proper functioning
- Diagnose malfunctions, mount, and fasten control panels, door and window contacts, sensors, and attach electrical and Ethernet cabling to connect components
- Inspect installation sites and study work orders, building plans, and installation manuals to determine materials requirements and troubleshooting procedures
- Test and repair circuits and sensors and install electrical conduit or tubing
- Drill holes for wiring in wall studs, joists, ceilings, or floors; splice electric cable; repair or replace electrical wiring, circuits, fixtures, or equipment
- Understand and execute basic software programming and adjustments to correct system deficiencies
- Carry and move equipment and tools to and from vehicle, climb ladders in a safe manner
- U.S. Citizenship and an active U.S. government security clearance or the ability to obtain a U.S. government security clearance up to the level of Top Secret
- Must have at least 3 full years of experience in the low voltage / CCTV / security industry
- HS Diploma or higher required
- Experience and CORE certifications in LENEL/Bosch security systems required; LenelS2 OnGuard certified and Milestone certified preferred
- In-depth background in security technology and integration
- Strong technical and analytical comprehension of electronic security industry related terms and system features
- Must be able to read blueprints, architectural, mechanical, and electrical documents
- Must be able to utilize basic hand tools, electrical meters, and understand relay theory
- Candidates must have a clean driving record
- Exceptional customer service skills; ability to anticipate and seek to meet the needs and wants of the customer without being prompted
- Ability to understand basic technical explanations and convey updates regarding technical matters to both internal and external audiences
- Must be able to meet and maintain various certifications, licenses and/or registrations, in accordance with applicable state laws and as required by the electronic security regulations in the state(s) worked
- Strong troubleshooting, diagnostic, and technical knowledge preferred
- Planning and organizational skills in handling multiple projects
- Strong verbal, written and interpersonal communication skills
- Strongly self-motivated with the ability to work independently and as part of a team
- Ability to work under pressure to meet deadlines
- Ability to work collaboratively across teams and with external stakeholders
- Maintain continuous accountability of supplies and ESS equipment; provide inventories and status upon request to support operations
- This position is primarily field-based in the Newport, RI area; requires regular work-related travel and regular visits to work sites in the field
- While performing the duties of this position, the employee may be exposed to weather conditions from above 100oF to below 0oF and exposed to various climates and conditions
- Protective equipment, including hard hats and other PPE, may be required for on-site visits and project walk-throughs
- People Matter
- Do the Right Thing
- Endless Pursuit of Excellence
- Long-term vs Short-term Focus
- Be Heroic!
- Never Give Up