Customer Service Associates | Streaming Media Account | North Edsa QC
ACES
- Quezon City, Metro Manila
- ₱17,000 per month
- Permanent
- Full-time
- Handle subscription inquiries, upgrades and connection requests/issues
- Provide accurate and appropriate response to customer inquiry
- Evaluate customer concerns using active listening skills to determine the best solution
- Maintain up-to-date records of all calls for monitoring purposes.
- Fixed monthly salary and allowances 17K
- Night differential pay of 20%
- HMO benefits
- Incentives and bonuses
- Filipino
- High School or SHS graduate / Bachelors degree graduate or undergraduate
- Good to Excellent English communication skills
- With or without BPO experience. 6 months BPO experience preferred
- Computer literate with typing speed of 28wpm
- Willing to work on a flexible shift
- Amenable to be assigned in Quezon City (near North EDSA MRT station)
- Medical / Health Insurance
- Paid Sick Leave
- Performance Bonus
- Recruitment / Signing Bonus
- Paid Holidays
- Paid Vacation Leave
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