Senior Salesforce Administrator
Pashtek
- Maryland, NY
- Permanent
- Full-time
- Lead the configuration, customization, and maintenance of Salesforce to support business processes and requirements.
- Collaborate with stakeholders to gather and analyze business requirements, translating them into scalable Salesforce solutions.
- Design and implement complex automation processes using Process Builder, Workflow Rules, Flow, and Apex triggers when necessary.
- Optimize Salesforce Lightning experience by customizing Lightning components, App Builder, and Lightning Flow.
- Manage user access and security settings, including role hierarchy, sharing rules, and profiles, ensuring compliance with security best practices.
- Drive continuous improvement initiatives to enhance Salesforce usability, performance, and adoption across the organization.
- Provide ongoing support and training to end users, addressing inquiries, troubleshooting issues, and promoting Salesforce best practices.
- Stay informed about Salesforce updates, releases, and best practices, proactively recommending enhancements to maximize platform capabilities.
- 10+ years of experience as a Salesforce Administrator, with a deep understanding of Salesforce architecture, configuration, and customization.
- Proven expertise in implementing and optimizing Salesforce solutions to meet complex business requirements.
- Strong proficiency in Salesforce Lightning, including customization of Lightning components, App Builder, and Lightning Flow.
- Extensive experience in designing and implementing complex automation processes using Process Builder, Workflow Rules, and Flow.
- Advanced knowledge of Salesforce security model, including role hierarchy, sharing rules, and profiles.
- Demonstrated ability to lead and mentor junior team members, providing guidance on best practices and industry standards.
- Excellent communication skills with the ability to effectively collaborate with cross-functional teams and stakeholders.
- Salesforce Administrator (ADM201) certification required; additional certifications such as Advanced Administrator (ADM211) or Salesforce Certified Platform App Builder preferred.