Assistant General Manager AGM
Curious Cork
- Orlando, FL
- $50,000-60,000 per year
- Permanent
- Full-time
- Cultivates a team environment that provides exceptional guest service while directing the team and ensuring all staff members perform at a consistently high level.
- Assures execution of staff training programs and wine and beer education for the front of the house team
- Demonstrated ability in developing team members in areas of responsibility
- Assures FOH staffing levels and coverage is appropriate to meet the needs of the business and maximize the guest experience.
- Selects and develop shift leaders and Certified Trainers for more responsibility or internal promotability into leadership opportunities
- Insures execution of all employee recognition and incentive programs as documented
- Promotes positive employee relations including effective delegation fostering high staff morale, upholding operation standards
- Understanding of store goals by period and your responsibility for setting and meeting FOH departmental goals
- Maintains a strong community presence through partnership with community and business organizations.
- Works with the marketing team for operational execution of marketing initiatives and programs.
- Deliver an unparalleled guest experience through the best combination of food, beverages and atmosphere.
- Promotes our brand through excellent execution of our wine club sales
- Maintain a safe and secure environment for all guests and staff
- Continuously improves operational execution through attention to detail and adherence to operating standards and philosophies.
- Experience in P&L management, results and corrective measures
- Analyze financial reports and develops action plans to grow revenue and control expenses in order to meet or exceed annual budgets in your area of responsibility.
- Demonstrate the ability to achieve expected store financial results in areas of responsibility
- Maintain systems which insure overall fiscal responsibility for purchasing, invoicing, inventory, etc.
- Responsible for all aspects of the operation including beverage, equipment, and property to facilitate the fulfillment of financial goals and company initiatives.
- Fully responsible for labor management including labor pro-formas, scheduling, and all payroll activities for all FOH functions
- Demonstrated ability to achieve expected store financial results in areas of responsibility
- Working knowledge of Self-Pour wine and beer systems, Restaurant 365 and Go-Tab helpful (Training will be provided)
- This is a new concept; this job requires the ability to assist leadership team in developing and implementing systems and standards
- This is a DINNER ONLY operation. Shift leadership requirements will be afternoons and evenings.
- Must have experienced a complete restaurant opening process in a leadership role
- Brand Ambassador and Culture Champion!
- Looking for a Level 2 Sommelier (Certified) or similar wine knowledge.
- Excellent knowledge of beer varietals and ability to share knowledge with staff members and guests
- Ability to help establish and execute a wine club program for our guests and make it an essential part of the experience and sales goals
- Experience in managing a quality food experience, past kitchen management responsibility helpful (quality, consistency and cost)
- Demonstrated ability to achieve expected store financial results in areas of responsibility
- Ability to enthusiastically interact with others and inspire the team
- Holds self-accountable for high personal standards of conduct and professionalism
- Love of Wine & Craft Beers
- Love of hospitality and serving
- Shares personal knowledge and experiences
- Adaptability, flexibility, general enthusiasm for the hospitality business
- Excellent pace and positive energy, self-motivated
- Strong communication skills; ability to write and verbally communicate in a clear and concise manner
- Ability to establish working relationships and respect with all employees, other management and vendors
- Ability to maintain professionalism, internally and externally, at all times
- Courteous/nice/spirit of generosity
- Can communicate a vision for our business to our team
- Exercises good judgment in decision making
- Flexible in approach; can readily adapt to business and team needs and changes
- Excellent teaching and coaching skills
- Appreciation of diversity (thought, ethnic, gender, etc.)
- Innovative and strategic thinker
- Strong statistical inclination, able to synthesize data into concise business tactics