AM Shift Restaurant Host | Greeter
Hyatt
- Texas
- Permanent
- Full-time
- Medical, Dental, Vision benefits offered at 30 days of employment
- Complimentary on-site hotel covered parking at the DFW Airport in Terminal D
- 401k options and company match
- Discounted and complimentary hotel accommodations anywhere in the world
- Tuition Reimbursement
- Paid Holidays, Sick Time & Vacation
- Discount partnerships with cell phone, car rentals, entertainment partnerships
- And so much More!
- Greeting guests upon entry to the restaurant/lounge area.
- Escorting guests to tables, providing clean menus.
- Wishing farewell to any guests exiting restaurant/lounge area.
- Answering phone calls, booking and confirming reservations.
- Maintain server sections and overall flow of guest seating.
- Assisting with doing table checks to ensure guest satisfaction throughout the restaurant/lounge.
- Act as guest services in directing guests to appropriate areas of the hotel as needed, and act as Concierge in recommendations for the local area.
- Maintain menu knowledge and give recommendations as needed from our compilation of cuisine and drink offerings.
- Maintains an awareness of food and product information, merchandise promotions, special offers and advertisements.
- Other duties include general restaurant preparation and maintaining a sanitary environment.
- Communicates customer requests to co-workers and/or management in a prompt, efficient manner where needed.
- Cooperates and interacts with colleagues in a positive, respectful manner and with a team approach, offering to assist as needed in order to ensure customer service.
- Reports to work on time and as assigned per the schedule on a regular, consistent basis.
- A warm and outgoing personality with a passion for restaurants and customer service.
- A true desire to satisfy the needs of others in a fast-paced environment.
- Refined verbal communication skills.
- Ability to anticipate and understand guests' needs, focus attention on service details and work cohesively with co-workers as part of a team.
- Must be able to stand and exert a well-paced mobility for periods up to 8 hours in length.
- Must be able to lift/push/pull moderate weight.
- Must have flexible schedule and availability to work weekends and holidays. Primary shift is 6a-2:30p.