Customer Service Representative
Frontline Source Group
- Missouri City, TX
- Contract
- Full-time
eCommerce
Growing team
New officeCustomer Service Representative Role:
The Customer Service representative will process customer cases according to company policy in the company's various systems in an effort to resolve all customer questions and/or issues
Take and return incoming calls, troubleshooting to address customer issues
Respond to customer email and chats, scheduling follow up calls when needed
Enter necessary customer information and documentation as needed to track all correspondence
Various projects as assignedCustomer Service Representative Profile:
HS Diploma Required
Minimum 2 years previous customer service experience
Data entry experience
Retail experience a plus, specifically eCommerce
Positive attitude, with the ability to work in a team environment
Ability to multi-task
Excellent communication skills
Problem solving skillsFeatures and Benefits while On Contract:
We go beyond the basic staffing agency offerings! You can see the extensive list of benefits on our website under the Candidate Benefits tab.Features and Benefits of Client:
Medical
Dental, Vision
401K with match
4 weeks PTOFrontline Source Group is an Equal Opportunity Employer. Candidates must be authorized to work in the United States without sponsorship. The client cannot sponsor any visas.Disclaimer: sensitive and personal data will not be requested by Frontline Source Group or its affiliates until a job offer is made and accepted. If you ever doubt the validity of our job postings, we encourage you to call one of our branch locations to verify the status on any job.eCommerce, CSR, Admin,