Job Description Network Engineer, Transport NOC- Fault Management Deliverables 24*7 support for Mobility & Tele-media network outages Coordinating with customer for outage restoration Maintaining TT resolution SLA close to 90% Ensure to have proper resolution and update on TTs Traffic rerouting during critical outages Pro-active Network improvement action identification & Implementation Documentations of SOP / Knowledge base and learnings Work / coordinate with vendors on complex customer issues Vendor management - Vendor RCA analysis and E2E Closure Education Requirements Bachelor's degree in Electronics & Communication/Computer Engineering or equivalent Skill Required Must have very strong knowledge & working experience with Huawei, Ciena, Nokia Optical network product lines and technologies High skill level on NMS Handling for SDH (ECI+Tejas) / Packet (ECI + Ciena) / Optical (Nokia, Huawei, Ciena) / ASON and Legacy (Nokia). Understanding of Packet Network (ECI & Ciena) Good knowledge of L2 level technology In-depth understanding and Hands on experience on MCLAG, POI, VPLS, PW, Tunnel / LSP functionality Good working knowledge of QOS/HQOS, HSRP / VRRP, VLAN's, Ether-Channel) VPN L2 & L3 solutions. Provisioning of Ethernet link, ODU & SDH link In-depth understanding of SDH network and all protocols & solution running in SDH .i.e. MSP, SNCP, MSSP, IOP Understanding of Alarm flow in SDH network (LO / HO) & Optical Network Understanding of Alarm flow in packet network (LO / HO) Good communication skill and customer centric approach Hands-on experience on handling tools like BMC Remedy, ECRM, Netcool, MRTG etc Relevant Experience Minimum 3-6 years of experience in SDH / Packet / Optical network operations with large scale and complex networks. Candidate must possess a high-level of technical expertise, have strong organizational skills and be able to learn and define technical processes and procedures. Candidate must be able to plan, provide analysis, design and troubleshoot technical solutions
