Temporary Community Center Summer Recreation Attendant
City of Seattle
Seattle, WA
$24.99-37.42 per hour
Temporary
Full-time
15 days ago
Position DescriptionDo you love working with people? Are you looking for a fun, fast paced, team-oriented, and community-centered work environment? is recruiting individuals with excellent customer service experience to work as a first-line receptionist at the front desk/counter providing customer service and assistance with inquiries from the public and employees internal and external to the department regarding recreational activities. These positions process program registrations, compile and forward along scholarship applications, and assist in planning, organizing and supervising indoor/outdoor recreational activities. The work schedule may include evenings, weekends, and holidays. The Teen Late Night program includes a Friday/Saturday schedule from 6pm-Midnight.About Seattle Parks and Recreation:is a national leader and innovator in the services and programs we provide to our residents who enjoy our public spaces such as parks, community centers, specialty gardens and swimming pools. Our mission is to equip employees and the public for well-being as we support healthy people, a thriving environment and vibrant community. We provide safe and accessible spaces for residents and visitors to work, recreate, rejuvenate and enhance quality of life and wellness for children, teenagers, adults and seniors. Delivering excellent customer service to all is a core value.Equity & Inclusion:Seattle Parks and Recreation commits to advancing equity and social justice in our department and in every neighborhood by growing a dynamic and diverse workforce, developing strong investments, growth opportunities and beneficial partner strategies as we acknowledge and pledge to close disparities created by historical practices which often hindered workforce development, environmental justice, access to quality open spaces, programs and facilities. #OneSeattleThe Recreation Division eliminates barriers through responsive, exceptional recreation services. We operate over 50 recreation facilities (community centers, teen centers, pools, school-based learning centers, environmental learning centers, and boating and sailing centers) and provide opportunities for people to play, learn, and lead healthy, active lives. Our programs and events include fitness and athletics, licensed childcare and preschool, swimming and boating, youth development and job preparation, academic enrichment, and more -- including programs designed for older adults and people with disabilities, as well as grant and partnership programs designed and implemented with immigrant and refugee communities.Job ResponsibilitiesCustomer Service:Greet and engages community members and visitors of all ages and diverse backgrounds including teens, young adults, people experiencing homelessness or in crisis and all other customers in a positive manner in-person and over the telephone, providing information regarding the facility, programs, events, recreation or other activities occurring within the facility or department.Explains policies, procedures and requirements related to class enrollment, program participation or facility use.Provides excellent communication to both internal and external customers in oral and written formats.Provides accurate and prompt information to colleagues, customers, and teammates.Financial Procedures and Cash Handling:Collects associated fees and payments using a computerized database registration system to register payments of participants for various activities/classes, program and schedules facility space rentals.Computer Registration Software and Report Printing:Generates and retrieves reports from computerized registration system and/or manually completes reports on admission, reservations, and attendance using basic math skills.Other Duties:Performs other related duties of a comparable level/type as assigned.QualificationsQualificationsLicense, Certification and Other Requirements:American Red Cross Multi-Media First Aid Card and CPR certification within 30 days of employment.Successfully complete Payment Card Industry (PCI) training and comply with standards, within 30 days of employment.Successfully complete cash handling training and maintain departmental compliance standards, within 30 days of employment.Available to work evenings, weekends, irregular hours, and split shifts.You may be required to lift up to 50 pounds.This hiring process involves a background checkYou will love this job if you:Have an excellent ability to work in a team environment with a "can do" attitude that is positive and welcoming.Have outstanding "people skills" with the ability to effectively serve and partner with a wide range of ages, diversity and cultures.Speak a second language other than English to serve our diverse communities.Love working in a highly dynamic, fast past environment.Some prior experience utilizing a computerized point of sale/event registration system for various daily sales and reporting is a plus!Possess outstanding organizational skills.Great writing and oral communication skills.Can be flexible with your work schedule and serve on-call, as neededSome experience coordinating volunteers is a plus!Additional InformationThis job posting is open for continuous recruitment through August 2024. Applications will be reviewed as they are received, and positions will be open until filled. Start dates vary based on program needs.The full salary range for this position is $24.99 - $37.42 per hour.The City of Seattle offers a comprehensive benefits package including vacation, holiday and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents.More information about employee benefits is available on the City's website at:
