Property Field Claims Adjuster (Denver, CO Metro)
American Family Insurance
- Denver, CO
- Permanent
- Full-time
Field Adjuster: Minimum: $55,000 / year and Maximum: $90,000 / year
Senior Field Adjuster Minimum: $67,000 / year and Maximum: $111,000 / yearYou will investigates and maintain property claims. You will determines liability, secure information, review coverages, arrange appraisals, and settles claims. You will work in the field and report to the Property Claim Manager and handle homeowner property field claims typically within 2 hours of Denver metro. You must be located within 20 miles of the Denver metro area. A company fleet vehicle is provided with the position and there's an option to use the vehicle for personal use.Position Compensation Range: $67,000.00 - $111,000.00Pay Rate Type: SalaryCompensation may vary based on the job level and your geographic work location.Responsibilities:
- Investigate origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc..
- Identify complex issues and looks for assistance. Handle claims on a good faith basis.
- Handle both 1st party and 3rd party claims under multiple policies types and numerous endorsements.
- Conduct on-site inspections when needed, evaluates damages, and handles claim negotiations with insureds, claimants, attorneys, public adjusters.
- Respond to customer inquiries, makes appropriate decisions and close file.
- Interpret and determine policies, leases, by-laws, declarations, articles and contract coverages and applies to all parties for assigned losses.
- Provide all parties with claim process and status; answers questions or redirect to other areas.
- Demonstrated experience providing customer-driven solutions, support, or service.
- Demonstrated experience handling 1st and 3rd party, multi-line claims across our operating territories, or other equivalent experience.
- Demonstrated experience handling moderately complex claims, or other equivalent experience.
- Solid knowledge and understanding of policies and endorsements related to casualty coverages, or other equivalent knowledge.
- Solid knowledge and understanding of each phase of the claim handling process, or other equivalent knowledge.
- Valid driver's license required plus an acceptable driving record.
- Obtain state specific property casualty claims licensing as required.
- Up to 10%.
- Catastrophe duty up to 75% as applicable.
- Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like. This position may require employees to visit areas that have a higher hazard than a typical office such as customer homes, body shops, or other locations.
- Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.Adjusting or moving objects up to 50 pounds in all directions.
- Low temperatures.
- High temperatures.
- Outdoor elements such as precipitation and wind.
- Noisy environments.
- Hazardous conditions.
- Poor ventilation.
- Small and/or enclosed spaces.
- Familiarity with Xactimate is required for the senior adjuster level & preferred for the adjuster level
- Five or more years property field claims experience is required for the senior level adjuster
- Construction, restoration, or mitigation experience
- Offer to selected candidate will be made contingent on the results of applicable background checks
- Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions
- Our policy restricts consideration of applicants needing employment sponsorship (visa) to specialty occupations. Sponsorship will not be considered for this position
- The candidate(s) selected for this role will be employed by AFICS, Inc. (American Family Insurance Claims Services, Inc.), an affiliate of American Family Mutual Insurance Company, S.I.