Principal Product Manager, QMS
PTC
- Foster City, CA
- $180,000-200,000 per year
- Permanent
- Full-time
- Bachelor's degree in computer science, engineering, business, or a related field — MBA or advanced degree preferred.
- 10+ years of experience as a Software Product Manager or in a related role — Saas required.
- Previous experience with Arena or other enterprise PLM/QMS systems.
- Has prioritized and managed multiple simultaneous projects and initiatives in a fast-paced R&D environment.
- Successful track record in defining, delivering, and supporting software fixes, features, and solutions.
- Proven experience in writing product specifications, user stories, and requirement documents.
- Skilled presenter with experience delivering technical, business, and strategic presentations to diverse audiences.
- Proficient in both in-person and remote (or hybrid) work environments.
- Experience utilizing both Agile and Waterfall development processes.
- Effective collaborator with global and diverse teams, capable of working independently.
- Strong knowledge of Quality Management System principles, practices, regulations, and standards.
- Passionate problem solver dedicated to delivering high-quality, customer-centric products and features.
- Attentive to detail when interpreting customer and stakeholder inputs, translating them into actionable feature requirements.
- Proven track record in defining software product strategies and roadmaps that drive customer satisfaction and growth.
- Capable of effectively balancing and communicating the long-term product vision with short-term goals.
- Strong analytical skills, leveraging data and market insights to make informed product decisions.
- Excellent communication and interpersonal skills, aligning opinions towards customer and business outcomes, and influencing stakeholders at all levels.
- Familiarity with cloud-native product and design tools such as Confluence, Jira, Figma, etc., is a plus.
- Understanding of Arena/PTCs strategic and competitive position in the marketplace.
- Conduct market research and competitive analysis to identify opportunities, make informed product decisions, and ensure the product remains competitive.
- Stay current with industry standards, regulations, best practices, market trends, and emerging technologies to identify opportunities for innovation and differentiation.
- Promptly handle inbound enhancement requests, bugs, and customer issues.
- Engage stakeholders and customers to gather ideas and inputs for development.
- Write detailed product stories, use cases, and product requirements documents.
- Drive the creation of features that align with business value and customer impact.
- Collaborate with UI/UX, Product Management, Design, and R&D to discover, define, design, and deliver intuitive solutions that optimize the user experience.
- Keep the team(s) inspired and motivated by sharing customer success stories and outcomes, fostering a customer-centric mindset.
- Monitor key product metrics and user feedback to measure performance, identify areas for improvement, and guide iterative product development.
- Partner with sales and marketing to develop product messaging, presentation materials, and strategies that ensure successful product launches.
- Engage Arena QMS customers and prospects to understand their pain points and needs while credibly articulating Arena’s value proposition and vision