Office Assistant
Seafield Center
- Mineola, NY
- Permanent
- Full-time
- Assist with answering all calls, in a pleasant, professional manner, and transferring to the appropriate party or take a complete message.
- No messages taken for clients, except for emergency calls.
- Provide accurate information regarding all anonymous meetings, hot-line numbers and directions to facility.
- Greeting new admissions, client families and visitors, monitor sign-in/out log.
- Enforce confidentiality rule.
- Prepare outpatient mail for Seafield drivers. Distribute in-coming mail.
- Miscellaneous typing tasks.
- Sign-in/out personal body alarms.
- Total daily deposits at the end of each work day. Generate and update Self-Pay/Co-Pay Ledgers on a daily basis to ensure client balances are up-to-date.
- Collect payments and review balances with clients.
- Run Medicaid Binder on a weekly basis; the first and last day of each month and generate a report for the Office Manager of the Medicaid Pending patient’s and problem accounts.
- Assist Office Manager with creating schedules, updating groups and adding new staff schedules and discharging clients in computer.
- Input, update and track OASAS admission/discharge forms on a monthly basis.
- Print group sheets on a daily basis.
- Check and compare group and individual sheets to reports from EMR system to ensure accurate billing.
- Scan daily statistics to Fiscal.
- Review and make facility deposit to bank daily.
- Review and enter Assignment Slips to maintain group sheets.
- Review and organize appointments in Scheduling Calendar within the EMR system.
- Complete telephone intakes and schedule appointments.
- Request or complete Insurance Verifications.
- Track urine drug screens on a daily basis by logging them in the appropriate manual.
- Perform all other duties as assigned.COMPETENCY REQUIREMENTS:- Answering/Transferring of calls
- Taking Messages
- Knowledge of Voice Mail
- Enforcing Confidentiality Law
- Admission/Discharge Procedures
- Computer Software Skills
- Prioritizing Workload
- Level of Independence
- Ability to use EMR System and Microsoft Outlook
- EMR DocumentationEDUCATION & QUALIFICATIONS:
Applicant must have a pleasant and congenial telephone manner and have a well groomed professional appearance. The individual being considered must have at least two-years experience in a similar capacity, which would demonstrate the applicant’s awareness of office procedures. The applicant must communicate well with the clients, staff and outside agencies. Typing 40 wpm.PHYSICAL DEMANDS:The physical demands described here are representative of those functions that must be met by an employee to successfully perform the essential functions of this job.
- While performing this job, the employee is required to talk and hear. Specific vision abilities required by this position include close vision, distance vision and the ability to adjust focus.
- The employee is occasionally required to stand; walk; sit; reach with hands and arms. The position requires the ability to occasionally lift and/or move office products and supplies up to 25 pounds.
- The employee must have the ability to use a computer keyboard, mouse, calculator, copier, fax machine, scanner and telephone.
- Generous Paid Time Off Policy
- Medical, Dental, and Vision Insurance
- Flexible Spending Account
- Basic Group Life AD&D Insurance (No Cost)
- Voluntary Life Insurance
- Other Voluntary Benefits
- Employee Assistance Program
- Retirement Program (401k)
$16.00-$18.00