Director, Business Operations Ecommerce, Site Merchandising Tools & Enablement
Walmart
- Bentonville, AR
- Permanent
- Full-time
- Lead development of a new suite of tools for site merchandising teams to create site content in a way that supports short and long term strategic initiatives for the site and are tightly connected to customer outcomes
- Develop tech-enabled workflows and integrate across multiple business functions (Site Strategy, Site Merchants, Creative, Copy, etc) to facilitate content generation and execution
- Understand the tech strategy and link between key workstreams (i.e. site tools, personalization arbitration engine, and the front-end discovery experience) to deliver a consistent and compelling customer journey
- Partner with UX to deliver tools that users love to use; capture business requirements and manage prioritization of all future enhancement requests
- Partner with product and analytics to establish new KPIs, metrics, and reporting to measure both operational efficiencies and improved customer outcomes
- Reduce operational overhead by shifting work from required manual inputs to human-in-the-loop auditing of automated inputs
- Implement effective change management strategies and training plans to gain adoption from multiple business functions
- Identify key business issues; communicate findings to senior leadership clearly and with influence to remove roadblocks and champion change
- Create strategic plans for the department; builds perspective on KPIs and aligns resources of department to achieve targets
- Develop and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps; recruiting, selecting, and developing talent; supporting mentorship, workforce development, and succession planning
- Cultivate an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices
2 years' supervisory experience.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.ECommerce Merchandising, Site Operations, Business Management, or related area, Master's degree in Merchandising , Site Operations, Business Management, or related areaPrimary Location...702 SW 8TH ST, BENTONVILLE, AR 72716, United States of AmericaAbout WalmartAt Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.Hello, NW ArkansasWith over 200 miles of trails, an emerging locally-sourced food scene, the world-renowned Crystal Bridges Museum-NWA has something for everyone.ArtCrystal Bridges MuseumCelebrate the American spirit in a setting that unites the beauty of art and the power of nature.CultureWalton Arts CenterArkansas' premiere center for visual arts and entertainment.EducationThe AmazeumAn interactive children's museum that's fun for the whole family.CommuneBotanical Gardens42 acres of premiere public garden space.ExploreDevil's Den State ParkLocated on 2,500 acres, Devil's Den State Park is the perfect place to explore Arkansas' natural beauty.come togetherFayetteville SquareThe best of shopping and restaurants, right in the heart of Fayetteville.All the benefits you need for you and your family
- Multiple health plan options, including vision & dental plans for you & dependents
- Financial benefits including 401(k), stock purchase plans, life insurance and more
- Associate discounts in-store and online
- Education assistance for Associate and dependents
- Parental Leave
- Pay during military service
- Paid Time off - to include vacation, sick, parental
- Short-term and long-term disability for when you can't work because of injury, illness, or childbirth