Director of Human Resources
Boys & Girls Clubs of America
- San Francisco, CA
- Permanent
- Full-time
- Collaborate with the Payroll department to manage and communicate benefit, retirement and wellness programs.
- Support the open enrollment process and related communication strategies.
- Continuously enhance benefit offerings and services for employees.
- Maintain statutory compliance with FMLA, ADA, COBRA, ERISA, OSHA, and HIPAA regulations.
- Engage with employees to offer assistance and guidance throughout all leave of absence instances and workers' compensation claims.
- Keep current with regards to laws and regulations impacting employee benefits to ensure compliance.
- Prepare the review of annual benefit reports (e.g. IRS Form 5500, FSA Discrimination Testing, etc.)
- Coordinate comprehensive case management and program compliance for FMLA and related employment laws.
- Work with the Payroll & Benefits Administrator to coordinate compensation and benefits for employees on leave or workers compensation.
- Oversee ergonomics and return to work programs.
- Respond to all unemployment claims and represent BGCSF at unemployment hearings.
- Maintain employee relations, leave of absence, and workers' compensation files.
- Ensure the reliability of the benefit information in the HRIS System.
- Supervise HR Generalist and departmental files, records, and reports.
- Oversee the creation and updating of onboarding documents.
- Conduct exit interviews, analyze departure trends, and assist with special projects as needed.
- Facilitate HR touch base meetings to address employee relations issues and enhance team performance.
- Conduct check-in conversations with new hires as part of their 10/30/60/90 onboarding process.
- Support the Senior Director of HR in implementing, enhancing and managing the Performance Management program, ensuring that goal development and reviews are completed on time.
- Oversee corrective action processes and assist managers in disciplinary procedures.
- Serve as the initial point of contact for employee relations matters.
- Mediate conflicts and conduct investigations as necessary.
- Bachelor's degree in Human Resources, Business Administration, or related, field or commensurate work experience.
- Five years of experience, preferably in a youth-serving non-profit, with proven success in human resources and staff management.
- Proven ability to work independently and multitask in a fast-paced environment.
- Thorough knowledge of federal, state, and local employment-related laws and regulations.
- Exceptional communication, organizational, interpersonal, and conflict resolution skills.
- Ability to act with integrity, professionalism, and maintain confidentiality.
- Understand and adhere to the significance of confidentiality in accordance with the standard protocols outlined by HIPAA.
- Proficient with Google-Suite or similar related software.
- PHR or SPHR accreditation preferred.
- Strong diplomatic skills, customer service orientation, and cultural sensitivity.
- Excellent attention to detail, and strong analytical and problem-solving skills.
- Proficiency with Paylocity.
- Ability to operate with a strong sense of urgency.
- Must be able to lift 25 lbs.
- Must be able to stand for at least 2 hours
- Must be able to sit at a computer workstation for long periods
- Willing to travel occasionally.