Restaurant General Manager at Merchants Center IHOP

IHOP

  • Knoxville, TN
  • Permanent
  • Full-time
  • 23 days ago
IHOP North Knoxville holds great opportunities for you. And joining our team comes with a big stack of values - growth and development opportunities and an atmosphere where you can build lifelong friendships and memories with your Team.BENEFITS
  • Paid Vacation
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Free Shift Meals
  • Family Discounts
  • On the Job Training
  • Discount Program (includes travel, gyms, cell phones, restaurants, auto purchases, apparel, and electronics)
  • Monthly Bonus Opportunities
RESPONSIBILITIES
  • Monitor the daily activities, performance, and workload of your team
  • Foster teamwork, respect, accountability, and trust
  • Reward and discipline team members, address team member complaints, and resolve problems.
  • Execute annual financial, local restaurant marketing, guest service, and human resource objectives for your assigned unit
  • Connect with guests and handle any complaints in a professional and timely manner
  • Create, implement, and monitor company procedures to streamline operations
  • Help with the recruitment, training, and retention of all team members to keep your food service team going strong
  • Ensure that there are always adequate levels of food, paper, kitchen, safety, janitorial, uniform, linen, and other miscellaneous supplies.
  • Stay in compliance with local, state, and federal regulations by being diligent about correct sanitation practices and safety measures
  • Verify that the equipment and the building are in working order and that they continue to comply with federal guidelines
QUALIFICATIONS
  • 2+ years of management experience, preferably in a fast-paced, casual dining environment
  • Proficiency with Microsoft Office, including Word and Excel
  • Valid driver's license and reliable transportation
  • Willingness to undergo a background check upon hire
  • Proven Leadership skills

IHOP