Orthodontic Treatment Coordinator
Benevis
- Bridgeport, CT
- $19.00-23.00 per hour
- Permanent
- Full-time
- Get out into your community -- participate in local events including school screenings, presentations and any opportunity to promote a positive image of us
- Participate in morning huddles (hey, even ask to run one!), let your peers know how much you appreciate them, highlight great examples of customer focus, collaboration etc.
- Love working with kids (they make up 70% or more of our patient base)
- Presenting Orthodontic treatment plans and giving estimates of treatment costs in an effective manner
- Educating and discussing the Orthodontist's treatment plan after diagnosed and reviewed by the clinical staff with the patient
- Collections tracking and monitoring, and any required patient follow-up
- Explain, promoting, and adhering to company payment policies and procedures
- Obtaining high treatment acceptance by explaining cost of treatment, insurance coverage, and finance options
- Solicit referrals from patients post treatment while at the same time tracking satisfaction with work provided
- Contact patients/guarantors the day prior or the day of the appointment regarding fees due and to confirm the appointment
- Perform to the highest integrity by adhering to all government regulations, company standards, and company compliance programs
- Other duties, as they would benefit the support of the Orthodontist
- High School Degree or GED Equivalent Required
- Previous Dental/Ortho clincial experience a plus (DA certified preferred)
- Minimum of 3+ years of customer experience preferred
- High level knowledge of Orthodontics and associated treatment planning preferred
- Strong written and oral communication skills required
- Ability to articulate techniques utilized in the Orthodontic field, treatment plan presentations and CDT codes highly preferred
- Knowledge of dental insurances, service limits, PPO, Self Pay collections, and financing options preferred
- Proficiency in computer usage and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, etc.) strongly preferred
- Bilingual English-Spanish is a plus
- Additional certification may be required dependent on location
- Competitive compensation
- Quarterly bonuses based on Office performance
- Comprehensive Benefits Package: Medical, Dental, Vision, 401K with match, flexible spending accounts, paid time off, company holidays and much more!
- Company provided certification trainings-These certifications include CPR certificates, Radiology certificates, Nitrous Oxide certificates, etc.
- The company will reimburse selected employees for eligible training/testing expenses required to obtain or renew the certificate