Broadband Specialist I- Gulf Shores, AL
EssenceMediacom
- Pensacola, FL
- Permanent
- Full-time
- Company provided vehicle and gas card!
- Paid on the job training and opportunity to promote quickly!
- Company provided tools, tablet, and phone!
- Health, vision, and dental insurance!
- Paid vacation, holidays and flex paid time off!
- 401K with generous company match!
- Pay increases through self-guided training!
- Performance bonus potential!
- Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided !
- Education Enrichment up to $5,000 per year for qualified employees!
- Company provided uniforms and boots!
- Employee Wellness Program!
- Make customer drop installations (exterior and interior) complete from tap to antenna terminals on customer equipment in both single and multiple unit dwellings, including pre-wired units.
- Perform new connects, reconnects, requested and non-pay disconnects; add outlets; install and/or remove converters; perform upgrades and downgrades of service.
- Analyze picture quality and judges' acceptability of picture delivered following installation of cable service.
- Work with connectors, fasteners and wire and use hand tools.
- Use customary CATV hand and power tools in performance of job duties.
- Complete appropriate paperwork functions as prescribed by system management.
- Read signal levels through use of field strength meter; add and subtract levels in installation problems; install connectors on different types of drop cable; maintain proper clearances; install tap-off devices.
- Climb poles with proper equipment (safety belt, safety strap and climbers), ladders or other structures as needed.
- Lift and carry loads up to 100 lbs. (including line ladder); Work within limited confines, such as crawl spaces.
- Properly use, store and maintain a VOM or DMM to check for "open" or "short" online as well as AC and DC voltages.
- Read general drop system layouts from blueprints.
- Inform customers of FCC Rules and Company policies as they pertain to customers.
- Drive company vehicles in performance of job duties; use bucket truck. Perform proper vehicle upkeep and maintenance.
- Generate additional company revenue through effective sales techniques and by offering information about product options, sales campaigns, and promotions.
- Perform other duties such as clean-up and salvage of wrecked out materials; provide general assistance to other employees as directed.
- No experience required.
- High school diploma or GED required.
- Valid driver's license required: satisfactory driving record required.
- General level of mechanical and consumer devices knowledge
- Ability to interact and communicate with customers and co-workers.
- Ability to work in high or tight spaces.
- Ability to work in all weather conditions and at various heights.
- Ability to work flexible work hours, including evenings, weekends, holidays, and overtime as required.
- Physical effort represented by frequent handling of heavy objects (approx. 50-100 lbs.) and materials, or heavy hand tools.