Retail Shop Manager on Duty, Marina del Rey
Equinox
- Marina Del Rey, CA
- $16.78 per hour
- Permanent
- Full-time
- Achievement of assigned monthly sales goals (individual contribution to total monthly store goal)
- Coaches and develops Shop Associates in selling tactics, tools and understanding key business metrics
- Ensure an unparalleled customer experience for all visitors to The Shop and to Equino
- Maintain knowledge of all club and Shop services, programs and products
- Understands and upholds all loss prevention and inventory management policies on a consistent basis, and ensures total team adherence to these same policies
- Ensures both personal and team comprehension of all communication and training materials, and timely/accurate completion of all assigned operational tasks
- Assists Regional, District and/or Area Shop Manager with hiring, training, coaching and development of Shop staff
- Assists Regional, District and/or Area Shop Manager with scheduling and shift coverage
- Ensures that both The Shop and the Shop staff is reflective of the company brand standards; i.e., through proper execution of merchandising and marketing direction, and through adherence to The Shop dress code
- Enforces and maintains excellent housekeeping and organizational standards on sales floors, at cash wraps and in stockrooms
- Builds effective relationships and partnerships with fellow employees, colleagues, supervisors and clients
- Maintains working knowledge of happenings and general standards and practices outside of The Shop, in other departments to encourage camaraderie and team spirit
- Complies with and enforces all company policies and procedures; embraces and supports company initiatives
- Communicates clearly and effectively at all levels with both tact and diplomacy
- Proven leadership ability, and the ability to take direction
- Experience in a customer service business; preferably in retail
- Hardworking and diligent, possessing both honesty and personal integrity
- Excellent time management, organizational, problem solving and communication skills
- Ability to utilize new techniques and ideas
- Be available to work a varied schedule, based on the needs of our unique retail business
- We offer competitive salary, benefits and industry leading commission opportunities for club employees
- Complimentary Club membership
- 30- 50% discounts on all Equinox products and services including Personal Training, Private Pilates, Spa and Café' services and Shop items