Relationship Manager

Airtel

  • Chandigarh
  • Permanent
  • Full-time
  • 29 days ago
Key Deliverables To Ensure 100% service level adherence to business processes To increase Collection Efficiency : 0-60 days, 60-90 days To enhance the Revenue enhancement -Churn Control and Upsell. To manager Manage and up sell existing & new airtel products/services to corporate through its life cycle management process thru the partner team Account Relationship index : (will include parameters like Visit Adherence ,Account Dossier , Complaint per customer ,self-care, E-bill adoption Reduce Suspense by efficient payment posting & virtual account management Track and monitor on corporate revenue performance of different products/services. Drive virtualization through PFH, Self-care and Paperless bill media. Skills Required Strong Analytical skills Very high Excel and financial modeling skills High process orientation Good communication skills Result - Orientation High negotiation skills Educational Qualifications Engineering Degree/ MBA/Business Administration in Marketing /Ops Work Experience At least 2-7 years of work experience in Telco

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