Instructional Content Developer
Bill Gosling
- San José
- Permanente
- Tiempo completo
- Growing Costa Rica team – be part of our growth!
- Multi-national Canadian company
- Hybrid Work
- State of the art contact center based in El Cafetal in La Ribera de Belen
- Casual Dress code
- People Development programs
- The creation of interactive presentations and training material involving the design, layout and content development for in-person, remote and Computer-Based Training modules.
- The design of training infrastructure including Workday learning Environment, SCORM-based training modules, Sharepoint, and Articulate. If you know how to use them, then that is an asset for you!
- To have great communication with Subject Matter Experts, Management and others to create training objectives, material, and content.
- The facilitation of train the trainer sessions to teach clients and people on the team how to deliver your content.
- To be tech curious, always eager to find new tools, techniques, and procedures to enhance your training content development.
- To create testing questions and designing systems and/or tools to measure and report on the effectiveness of training.
- To work with the global training team to help enhance their capabilities, champion best practices and support functional trainers as part of our vision of training as a Center of Excellence.
- To provide feedback on training experiences (i.e. collate and analyze data evaluating our efforts) and feedback on trainee performance (i.e. provide feedback on participants who are excelling, performing and/or struggling)
- Other duties as may be assigned from time to time
- College graduate with background in educational and/or design; or 12 months experience in similar areas
- Excellent communication skills
- Creativity skills
- Fluent verbal and written English
- Have a desire to grow and drive your career forward