Senior Medical Technologist Generalist
Mass General Brigham
- Salem, MA
- Permanent
- Full-time
- Responsible for the operation of the laboratory
- Monitor pending logs and unprocessed orders to ensure that all requested testing is performed and that all specimens are accounted for.
- Teach practical laboratory techniques and protocols to new laboratory employees. Demonstrate an awareness of all laboratory protocols.
- Review all test results.
- Review all quality control to ensure that test results are accurate.
- Ensure that staffing is adequate for the workload in all areas at any given time.
- Serve as liaison between technical and support personnel as well as between the laboratory and its clients.
- Tactfully handle dissatisfied clients over the phone or in person.
- Make decisions when problems arise during the shift.
- Serve as the fire marshal in the event of a fire in the laboratory.
- Demonstrate a working knowledge of and comply to all hospital and laboratory safety standards and regulations.
- Communicate with medical and nursing personnel regarding laboratory results and related protocols.
- Monitor the workload at the end of the shift and delegate overtime hours if needed.
- Perform other related duties as required or as responsibilities dictate.
- Performs in a professional manner at all times.
- Assumes accountability for his or her position, extends self when unusual need
- Reports for work on time and gives adequate notice of absenteeism or tardiness. Accepts constructive criticism regarding own performance and strives to make improvements. .
- Adheres to policies established for meals, breaks, dress code, and parking. Exhibits courtesy and respect to patients, families, physicians, clients, and coworkers. .
- Maintains competencies through: Regular participation in service education programs. Demonstrates understanding of Fire and Disaster Plan, Infection Control. Trauma Alert Protocol, and handling of critical patients. Demonstrates proficient laboratory skills via yearly competencies.
- Carries out responsibilities promptly and in a self-directed fashion.
- Contributes to Organizational Goals
- Utilizes concepts of preventive maintenance and proper use of laboratory equipment.
- Is flexible and receptive to change.
- Participates in quality improvement activities.
- Demonstrates excellent customer service skills to promote customer satisfaction.