Membership Coordinator / Sales
StretchLab
- Long Beach, CA
- Permanent
- Part-time
- Excellent sales, communication, and customer service skills required
- Goal-oriented with an ability to achieve sales in memberships for one-on-one and group assisted stretch and retail
- Must be able to work weekends and evenings
- Part-time position typically between 25 and 35 hours per week, with possibility of more.
- Ability to learn and use the Club Ready software system
- Ability to stand or sit for up to 8 hours throughout the workday
- Must be fluent in English and have excellent communication skills via in-person, phone and email; bilingual candidates encouraged to apply
- Must be able to work under pressure and meet tight deadlines
- Must have proficient computer skills
- Daily and/or occasional local travel may be required
- Assist the General Manager with the sales process of lead generation, follow up, and close
- Book and confirm prospective clients into introductory stretches or classes
- Greet and check-in clients and prospects when they enter the studio
- Conduct tours of the facility while establishing a relationship and targeting individual’s needs and wants
- Participate in pop-up marketing events through pre-sales and beyond, including the set-up, event, and break-down of temporary facilities
- Manage social media accounts and send periodic email to members under the general manager’s supervision
- Maintain acceptable level of personal sales production
- Emphasize and enforce objectives of the club as a complementary wellness provider
- Present available services to current or prospective members
- Book quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classes
- Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the studio
- Maintain Club Ready booking software accurately in coordination with headquarters and local procedures
- Ensure studio is clean and tidy; adhere to strict COVID-19 cleaning practices
- Other duties as assigned
- Competitive compensation based on experience
- Free or discounted memberships
- Commission paid on sales
- Opportunity for bonus based on performance
- Opportunities for growth within the studios, including additional sales and management opportunities
sales: 1 year (Preferred)Work Location: Long Beach MarinaPowered by JazzHR