Customer service with a Native level of French

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Faro
Permanente
Horário completo

Há 28 dias

Description:Our client is a leading company in digital services based in Faro (Portugal) and has been in the market for over 20 years.During your day-to-day:- You will provide technical support to our customers via phone regarding web domains, email, hosting, servers and web creation tools- You will be attentive to our customers' needs in order to offer them solutions tailored to their needs.- You will resolve any incidents on the products acquired by our clients- You will establish an excellent relationship with the customers- You will be working hand in hand with other departments to achieve our sales and customer satisfaction goals.- You will be keeping an eye on emerging sales opportunities and turning them into concrete actions.
Requirements:You're the person we're looking for if:- You have a native level of French- You're experienced in Customer Service (if not, a strong customer-oriented mindset is required)- You're highly motivated to establish a relationship with the customers- You have excellent communication and problem-solving skills- You're patient and proactive- You're passionate about helping others and keen on ensuring customer satisfaction- You're a strong team player and attentive to detail- You have basic IT skills and are motivated to learn
Offer:We're offering:- You'll work mostly remotely (near Faro)- You will get a Competitive Base Salary + Commissions bonus- You will get Health Insurance- You will get a Meal allowance- You'll get Training- You'll get free English classes- You'll have a fixed schedule: Monday - Friday- You will be part of a stable and multicultural company

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