Business Analyst - Costa Rica
Hitachi Solutions
- San José
- Permanente
- Tiempo completo
- Own and develop relationships with business users and work with them and the support teams to optimize our systems.
- Help design, elicit requirements, document and maintain system processes.
- Serves as the primary point of contact or subject matter expert for regional HRIS projects involving the development, implementation, and testing of new systems and systems modifications.
- Collect and help define business requirements into technical requirements or functional recommendations.
- Report on common sources of technical issues or questions and make recommendations to support teams, HR team members, and stakeholders in other departments.
- Collaborate key insights and findings with various stakeholders, including business leaders, across the Americas business.
- Collaborate with and support the Global HRIS Manager in key business initiatives.
- Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer.
- Development, maintain and perform regression tests and quality assurance tests in HRIS systems.
- Ability to ensure that HR business stakeholders are trained in new and existing HRIS systems.
- Supervises the Administrative function for a regional Human Resources hub including HRIS administration, background checks, personnel files, onboarding paperwork and other HR admin responsibilities.
- This position accepts ownership for the provision of data and information support to Human Resources and Operational leadership.
- Audits data input into HRIS systems, investigates and researches errors, and follows through with appropriate corrections to assure data accuracy as it relates to audit reports.
- Perform other duties as assigned.
- Previous experience in Business / Systems Analysis, Consulting, or Quality Assurance.
- A minimum of 1-3 years' experience in business analysis or software consulting with proven documentation skills, preferably in the HR module.
- A minimum of 1-3 years' experience in the administration and/or use of an HRIS, ATS, LMS, and Performance Systems.
- Minimum 1-3 years of demonstrated experience in integrating complex, inter-departmental processes and information strategies.
- Proven experience in eliciting requirements, evaluating business processes, and uncovering areas for improvement.
- Experience in user acceptance and regression testing of software systems as well as managing reporting data needs.
- Strong presentation, written, and verbal communication skills including technical writing skills.
- Competency in Microsoft applications including Word, Excel, and Visio.
- Strong Excel skills (formulas, macros, pivot tables, charts) and other MS Office software.
- Experience in Microsoft Dynamics 365 F&O, Saba Cloud/SBX, Smart Recruiters, Workday, Power BI is preferred.
- Excellent problem-solving skills, effective and comfortable working with business executives, near/offshore resources, and third-party vendors.
- Must be a self-starter with a strong initiative and the ability to work remotely and across various time zones.
In addition to Base Salary, the successful candidate may be eligible to participate in the following plans / programs, upon satisfying all hiring requirements:
- Bonus Plan
- Medical, Dental and Vision Coverage
- Life Insurance and Disability Programs
- Retirement Savings with Company Match
- Paid Time Off
- Flexible Work Arrangements including Remote Work