IT Onsite Field Technician
Reynolds and Reynolds
- Santa Ana, CA
- $50,000-60,000 per year
- Permanent
- Full-time
- Experience with ticketing system(s), Windows Active Directory, desktop operating systems (windows 10 and 11)
- Strong familiarity with Microsoft Servers lineup of products
- Working knowledge of RMM software and Cisco
- Direct experience with O365 + GSuite
- Familiarity with VoIP phone systems, printer troubleshooting and network troubleshooting techniquesShare this jobRequirements:
- Ability to multi-task and meet deadlines
- 1+ years of experience in an IT support role
- Technical associates degree or equivalent experience
- Must have a valid driver's license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years
- Must be able to lift at least 50 pounds on a consistent basis
- Must be able to attend a paid training class in College Station, TX
- Strong attention to detail and communication skills
- Excellent customer service skills
- Experience troubleshooting computer hardware and networking issues
- Medical, dental, vision, life insurance, and a health savings account
- 401(k) with up to 6% matching
- Company vehicle for work purposes
- Working remotely with a company cell phone, laptop, and other provided home office equipment
- Paid holidays, vacation and sick days