Sales Support and Production Manager
Floor Coverings International of Southwest Denver
- Highlands Ranch, CO
- $18.50 per hour
- Contract
- Part-time
- Competitive salary
- Opportunity for advancement
- Training & development
- Flexible schedule
- Part-time position with 20 hours per week.
- Bonus opportunities.
- 1-3 years of experience is preferred.
- Extensive training programs and support.
- Annual company convention (determined by the owner and local structure goals)
- Use of the Mobile Showroom for work appointments when available (insurance and gas covered by the company).
- Build strong rapport with customers, providing exceptional customer service.
- Efficiently schedule appointments for our Design Associates.
- Follow up on open proposals to ensure customer satisfaction.
- Assist in developing, managing, and implementing local marketing initiatives.
- Support and participate in home shows and events (some evenings and weekends may be required).
- Maintain an organized and inviting office space.
- Update QuickBooks daily, accurately recording all income and expenses (experience preferred, training provided).
- Generate job costing reports within 24 hours of completed installations.
- Track, prepare, and manage timely payment of business-related expenses.
- Collaborate with the Owner weekly to discuss recent sales, review customer expectations, and manage product orders.
- Accurately order all necessary products for jobs and follow up on delivery.
- Coordinate schedules between customers and installers for efficient job scheduling.
- Communicate start dates and times with installers and customers.
- Keep customers informed about ongoing installation details and job progress.
- Obtain written permission for any changes in contracted work.
- Confirm scope of work and compensation with installers prior to the start of each job.
- Update InspireNet daily with job status and upcoming schedules (training provided).
- Attend weekly meetings with the Owner at scheduled times.
- Work towards weekly and monthly goal achievement.
- Be open to attending training seminars at the owner’s discretion.
- Make decisions and act in alignment with Floor Coverings International's core values and mission.
- Strong communication skills, particularly over the phone.
- Exceptionally organized and detail-oriented, with strong multitasking abilities.
- Flooring, Home improvement and/or sales experience is preferred
- Sales support and production coordination experience is preferred.
- Experience in bookkeeping using QuickBooks is preferred.
- Capable of working independently without constant supervision.