Service Advisor for Gill Chevrolet
Gill Automotive Group
- Kerman, CA
- Permanent
- Full-time
- Highly competitive compensation
- Paid training and development
- Medical, Vision and Dental Benefits
- 401(k) with company match
- Employee appreciation lunches
- Employee bonus for referrals
- Employee discounts
- Free College Education Courses for Employees and their Family Members
- Excellent culture
- Room for growth
- Greet customers promptly in a friendly manner
- Obtain customer and vehicle information
- Provide excellent customer service to all customers
- Clearly document all vehicle symptoms as described by the customer
- Review all current and future vehicle service needs & recommendations with every customer
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and updating customers frequently
- Ensure all services and repairs have been properly authorized and documented within the Bureau of Automotive Repairs regulations and requirements.
- Explain all completed work and charges to customers
- Proven record of achieving exceptional Customer Satisfaction
- Previous customer service experience
- Highly skilled in multi-tasking and personal organization
- Above average energy level
- A desire for a long term career with a growing organization
- Personal and professional integrity