Customer Service Representative

Rove Pest Control

Sun Prairie, WI
Permanent
Full-time

16 days ago

Competitive Pay and Benefits Package with additional compensation earned through bonuses based on performance.Rove Pest Control is hiring a Full-Time and Part-Time Customer Success Specialists (CSS) to work in our Sun Prairie office. Customer Service Representatives at Rove Pest Control are the first point of contact for our customers. We guide our customers through their problems with empathy and help them get connected to our team of exceptional technicians to get their issues resolved quickly.Our hard work, commitment, and proactive thinking promote lasting relationships that improve individual and group qualities of life.Essential Duties and Responsibilities:

Answer inbound calls
Responds to customer emails, voicemails, and tasks in a timely manner
Plan and schedule services
Actively involved in continuous self-improvement
Ability to show empathy to customers
Willingness to help others

Prior customer service is a plus

Below you'll find information about some of what Rove has to offer.

Robust Paid Training & Professional Development Path
Opportunity to grow

Compensation and Benefits Include:

$16-20 per hour

Hourly pay and bonus determined by candidate’s experience
Continuous education to give you control over your compensation
Paid Training
Commissions for reinstated customers
401k
Health Insurance
As much as 18 days of PTO available year one, including holiday pay. PTO increases annually.

A career with Rove is exactly that - a professional trajectory filled with opportunity. We offer competitive pay and many of our roles offer incentives based on performance and providing exceptional customer experience.Did you know working with Rove boosts your impact on and ?Keywords: full time, customer service, office, competitive earnings, career, management, military, operations leadership, general manager, service, family, growth, education.#wicsr

Rove Pest Control

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