Houseperson, Full-Time
Timbers Kauai
- Lihue, HI
- Permanent
- Full-time
- Be Authentic
- Practice Humility
- Cultivate Teamwork
- Value Time
- Be Trustworthy
- Paid time off for full-time, permanent employees.
- Employer-sponsored health plans.
- 401k match.
- Complimentary golf for employees and immediate family members.
- Approach all encounters with guests and employees in a friendly, service-oriented manner.
- Maintain regular attendance in compliance with our hotel standards, as required by scheduling which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.
- At all times, interact with all employees and guests in an attentive, friendly, helpful and courteous manner.
- Walk assigned floors/areas at the beginning and end of shift; remove newspapers, trays, remove trash, linen, and note any areas that need immediate cleaning.
- Always use proper two-way radio etiquette when communicating with other employees and have earpiece on.
- Use daily checklist to complete projects listed as assigned.
- Maintain Elevator lobbies as assigned (interior and exterior) and elevator doors/frames and tracks
- Maintain public trash bins
- Maintain Glass windows in public access areas.
- Clean and dust mirrors, picture frames, light fixtures, furniture and vents.
- Ensure that furniture is clean and properly arranged.
- Service landing/linen closets with supplies
- Clean stair wells
- Polish floors or shampoo rugs
- Other projects as assigned by management
- Practice safe work habits to ensure safety to guests, fellow employees and self.
- Handle items for "Lost and Found" according to the hotel standards.
- At the end of the shift, turn in all keys and assignment sheets to the Housekeeping Office.
- Report maintenance issues to Housekeeping Supervisor/Manager.
- Be familiar with correct guestroom cleaning procedures to assist with cleaning if needed.
- Assist in departure arrival activities by stripping beds, removing trash, loading dishwasher, cleaning lanais, windows and railings for assigned rooms. Also clean BBQ grills.
- Pick up any Room Attendant's dirty linen or trash as needed.
- As required, collect all trash from the service landings and dispose in trash dumpsters, per hotel procedures.
- Vacuum guest corridors.
- Deliver any clean linen to assigned rooms when requested.
- Maintain cleanliness and organization of linen rooms, storage closets and stairwells.
- Reports missing/found articles, damage or merchandise problems to supervisor.
- Always responds in a friendly, helpful manner to guests and staff.
- Performing services in adherence to safety practices and principles.
- Ensures proper accounting for lost and found items and delivers to Housekeeping.
- Report any maintenance deficiencies for proper resolution.
- Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team.
- Demonstrates courteous and cooperative behavior when interacting with public and staff; acts in a manner that promotes a harmonious and effective workplace environment.
- Other duties as assigned.
- Proper cleaning methods and safe usage of material, disinfectants, custodial tools and equipment.
- Use of hand and power tools, and other equipment used in housekeeping work.
- Safety practices and equipment related to work.
- Basic record keeping practices.
- Basic technique in dealing with a variety of individuals from socio-economic, ethnic and cultural backgrounds.
- Performing housekeeping duties.
- Safety practices and equipment related to work.
- Understanding and following written and oral instructions
- Working without close supervision in standard work situations.
- Contributing effectively to the accomplishment of team or work unit goals, objectives and activities.