Fiber Optic - Network Technician
Vexus Fiber
- Denison, TX
- Permanent
- Full-time
- Full training and support from our Technical Trainer of Tech Operations
- A company vehicle, company uniforms, tools you need to be successful in your career, and a cell phone.
- Pay increases and or bonuses through self-guided study.
- Fun work environment with opportunity for career advancements.
- Competitive medical, dental and vision insurance.
- Life and long-term disability
- A 401k plan with employer match
- Paid time off/holidays to all full-time employees
- Service discounts to enjoy all that Vexus has to offer at your home*
- Perform new connects, reconnects, disconnects, upgrades, downgrades and change-of-service in all weather
- Install, maintain and troubleshoot fiber optic equipment/facilities fiber optic wiring inside and outside of the Central Office/Hubs to the customer premise
- Activate various inside/outside OLTs, ONTs, STBs and routers at different locations
- Assure proper optical light levels that will provide high quality service
- Identify and report all incidents of noncompliance (FCC, NESC, OSHA and Vexus standards)
- Responsible for motor vehicle per company policy including equipment and tool inventory, vehicle security and vehicle maintenance
- Utilize maps and various test equipment to investigate fiber optic cable/equipment trouble and select the suitable action to correct any irregularities
- Work with various connectors, fasteners and wires while utilizing various hand and power tools
- Team with other departments and the Network Operations Center (NOC) to provide superior customer service and customer experience
- Provide superior customer service and customer education on the proper use of Vexus Equipment
- Maintain professional appearance and behavior at all times, and maintain excellent attendance
- Generate additional company revenue through effective sales techniques
- Ability to work flexible work hours, including evenings, overnight, weekends holidays and overtime as required
- Adheres to all safety protocols and Vexus policies
- Other duties as assigned
- High school diploma or GED required: trade school training preferred
- Valid driver’s license: satisfactory driving record
- Climb poles with proper equipment, ladders or other structures as needed. Lifts and carries loads up to 75lbs (including line ladder); Works within limited confines, such as crawl spaces
- Ability to work in all weather conditions and at various heights
- Ability to differentiate between different sizes and colors of wires